DI…Why? Our Industry’s Journey from Self Service to Managed Utilities
History doesn’t loop in circles—it zig zags in figure eights. And after 25 years supporting the property management industry, (did we mention it’s our quarter-century anniversary this year?) we’ve watched property owners and managers navigate everything from the predictable tides…
Read MoreSubstandard Submeters? Ditch the Subpar for the Superb
You know you’re officially an expert in utility management when innovative metering systems get you excited and submeters are the cherry on top. These small but mighty devices provide granular insights into energy, water, and gas usage, helping property owners…
Read MoreWe, Robot: The Multifamily AI and Centralization Connection
Way back in 2004, the world knew the Artificial Intelligence revolution was coming. With films like I, Robot and the astutely named A.I. Artificial Intelligence, we saw depictions of humanoid robots roaming the planet and pulling on our heartstrings. It’s now 2025, and…
Read MoreBringing Bulk Internet to Single Family Rentals at Scale
Bulk internet programs have long been a game-changer for multifamily operators, offering reliable, high-speed internet as an in-demand amenity to residents while boosting property success. But implementing a bulk internet program in a single family rental (SFR) environment presents unique…
Read MoreUtility Wisdom: Bulk Internet 101 with Mike Doucette
Tired of dealing with resident WiFi complaints, endless provider calls, and move-in connectivity headaches? Bulk internet is your solution! In this video, we’ll break down how always-on, high-speed internet powered by Onboard boosts resident satisfaction, reduces complaints, and simplifies property…
Read MoreThe Boom is Over: How Smart Single Family Operators Are Staying Profitable
Let’s rewind a few years. Owning or managing single family rentals (SFR) was like riding an escalator that only went up. Rents climbed. Occupancy held steady. Investors poured in, betting big on build-to-rent communities and steady returns. Fast forward to…
Read MoreA Worm’s Eye View of Property Management in 2025
Every year, we publish a snapshot of the American economy—especially as it pertains to property management. Which could be construed as a silly thing for a utility management company to do, right? After all, utilities may be the second highest…
Read MoreFCC Drops Bulk Billing Ban Proposal: What This Means for Bulk Internet Programs
The Federal Communications Commission (FCC) has officially dropped its proposal to ban bulk billing agreements in multifamily housing, marking a major decision for property owners, residents, and service providers. Initially introduced under the Biden administration, the proposal sought to prohibit…
Read MoreUSDA’s 2025 Rule Change: A Win for Manufactured Housing Communities
Big news for manufactured housing operators: The U.S. Department of Agriculture (USDA) has rolled out a final rule, effective March 4, 2025, that will allow financing for existing manufactured homes that meet specific criteria. The final rule will also reduce regulatory burdens and…
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