Utility Rate Audits: Because Assumptions Aren’t a Strategy
Making assumptions about massive amounts of cumulative dollars year-over-year is never a good idea. Yet every year, real estate owners all over the country are making the costly assumption that their utility rates are fair, accurate, and as low as they…
Scaling the Student Turn Mountain
If resident turnover rates were landscapes, rates for conventional multifamily communities would be the Smoky Hills of Kansas, and student housing rates would be the steep, jagged Rockies in Colorado. Because while both community types may experience similar turnover amounts…
Gas and Power Prices: An Escalating Future
Change causes change. As the headlining big numbers that affect our lives and our businesses get bigger, the quieter goods and services that stand on top of them begin to shift in hard to nail down ways. Consider a recent…
Don’t Let Utilities Eat Your Accountants
Accountants create value. They’re money managing superheroes. Individually, they analyze expenditures and maintain your business’s institutional compliance. As a part of a whole, the financial reports and future-earnings analyses they create are the foundation of business intelligence. Essentially, they fuel growth.…
7 Commercial Utility Revenue Robbers
As a commercial real estate (CRE) owner, you have a lot of tasks and expenditures to worry about—and, odds are, utilities aren’t your primary focus. But with an average cost of $2 to $4 per square foot—they aren’t an expense you…
Electricity Execs, and Sustainable Utilities
Last week, on February 9th, President Biden hosted a roundtable meeting with executives from electric utility companies throughout the U.S. to discuss the benefits and drawbacks of his Build Back Better plan and what it may mean for the future of clean…
Well…Single Family Exploded. Now What?
Single-family properties are a big ole’ wave. And like it or not, you’re either riding it, about to ride it, or at risk of being buried beneath it. Motley Fool reported that in the third quarter of 2021, investors purchased 90,215 homes with…
Lowering Utility Costs in a Pandemic
Well, we’re a couple of years into the pandemic now, and it’s safe to say that most of us—regardless of our role within the industry—have experienced some curveballs, forcing us to either adjust our processes or strikeout. We’ve encountered mail…
Kick Open a $6T Door by Benchmarking Utilities
Utilities are background noise. They’re an unpleasant necessity. An overhead cost. A thing to be accomplished so that the real work can happen. Right? You think of utilities, you think of a bill. A blurry collection of expenses. You pay…
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Editor's Picks
Exploring the YoY Energy Price Hikes
Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily
In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…
Your Utilities Might Be Lying to You.
Preventing Losses from Errors, Theft, and Oversight. Utilities don’t always tell the whole truth. At least not without a little verification. Between billing errors, meter issues, and missed rate updates, it’s easy for even the most diligent property teams to…
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