Lowering Utility Costs in a Pandemic
Well, we’re a couple of years into the pandemic now, and it’s safe to say that most of us—regardless of our role within the industry—have experienced some curveballs, forcing us to either adjust our processes or strikeout. We’ve encountered mail…
Kick Open a $6T Door by Benchmarking Utilities
Utilities are background noise. They’re an unpleasant necessity. An overhead cost. A thing to be accomplished so that the real work can happen. Right? You think of utilities, you think of a bill. A blurry collection of expenses. You pay…
The SMART, Successful Path to Sustainability
Isn’t it odd that annual goals have been around for thousands of years, but we still struggle to accomplish them? Sustainability initiatives are no different, with roughly 96% of sustainability programs failing! So, what can we do? How can we change the…
The Rippling Effects of Waste Labor Shortages
Like many industries, waste haulers are still experiencing COVID-19-related difficulties, primarily the effects of labor shortages. Shortages were a problem before the pandemic began, and it has only been exacerbated. Labor shortages mean that service levels have been difficult for…
6 Money-Saving Tips for Multifamily Property Owners
If you are a multifamily property owner, there’s a lot you need to do for things to run smoothly. Ensuring your units are full and maintaining happy tenants is only part of your job. On the business end of things,…
New Changes to Credit Score Reporting for Multifamily Housing
Credit scores are an integral part of everyone’s financial life. A good credit score can unlock savings and other financial benefits, like low interest rates and more favorable terms. Because timely rent payments are not traditionally reported to credit agencies,…
Why Vacant Cost Recovery is Important
Communities often bill their residents for various utility charges like water, sewer, and trash. However, there are two utilities that residents are typically required to set up in their own name with the local utility provider: electric and gas. What…
3 Ways Retail Operators Reduce Their Utility Expenses
In today’s economic climate, it’s becoming glaringly evident that retailers need to save money to make money. While there may seem like endless avenues to explore when looking to cut operating costs, there is one often overlooked: Utilities. Utilities are…
5 Things You’re Doing Wrong With Your Multifamily Utilities
Running a multifamily community is no easy task, and when you have multiple communities to manage it becomes even more difficult. As such, it’s natural that you would stick to tried and true practices whenever possible. However, times evolve, laws…
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Editor's Picks
Don’t Mistake AI for Automation: A Primer for Property Management
At October’s Rent Manager User Conference, a speaker asked a room of property management professionals a simple question: “How many of you track the late fees you’re paying on utility bills?” In a room packed with dozens and dozens of…
More Doors = More Moving Parts: Growing Utility Management with Your Portfolio
More Doors = More Moving Parts: Growing Utility Management with Your Portfolio It’s alive! The multifamily market is alive! The industry’s biggest property managers have developed a serious appetite for growth. This year’s rankings show just how many doors they’ve added.…
The State of Manufactured Housing in 2026
The State of Manufactured Housing in 2026 | RSS.com In 2024, we said manufactured housing was parking itself at the intersection of innovation and resilience. Two years later, the industry has A LOT more traffic to manage. Demand for manufactured…
Navigating Today’s Connectivity Landscape with Nic Arri
Navigating Today’s Connectivity Landscape with Nic | RSS.com The connectivity landscape is getting more complex, and multifamily owners and operators have some big decisions to make. We sat down with Nic Arri, Vice President of Solutions Consulting at Conservice, to…
Broadband & Beyond with Kevin Donnelly
Broadband & Beyond with Kevin Donnelly | RSS.com What’s next for broadband in multifamily? We sat down with Kevin Donnelly of the Real Estate Technology and Transformation Center (RETTC) to discuss the evolving landscape of multifamily connectivity. They explore the…
The Utility Partnership Playbook with Jeff Smedley & Scott Hines
The Utility Partnership Playbook with Jeff Smedley | RSS.com Jeff Smedley sits down with Scott Hines of Mark-Taylor Residential for a candid look at what’s shaping multifamily today. They discuss Scottsdale market conditions, multifamily financing, the complexity behind utility management,…
Utility Theft Detection: Protecting Revenue with Smart Monitoring
What does a case of “utility theft” even look like? A broken meter? A cyber attack? Someone hotwiring an electric panel like it’s some kind of car? Utility theft is a broad term for a simple concept—the loss of recoverable…
The Only 5 Utility Management Companies Worth Considering in 2026
The multifamily utility market has no shortage of providers. But only a handful offer the scale, service depth, technology, or specialization to deserve serious consideration in 2026. Five stand out: Conservice (unashamed plug, but true is true), RealPage, Yardi, Entrata,…
Why Should You Centralize Your Utility Management?
TL;DR Ever hear the saying “you need to get your ducks in a row”? That can be a difficult ask when those ducks are running in different directions, across multiple states. Some are even hiding from you, with a few…
Broadband Summit 2026 Debrief: The Infrastructure of Connectivity
Telecom strategy used to be limited to a few baseline questions: Who is the provider? What speeds do they offer? And are they offering the best rate? That was often the extent of the decision-making process. Walking out of Broadband…
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