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Slowing Pains After Growing Pains—Managing the Single Family Downturn

By William Bailey | May 9, 2023

What goes up must come down, right? And for the single family industry in 2023, the coming down looks imminent. After several years of 15–18% annual growth, several forecasts are predicting just single-digit growth for single family housing in 2023.…

Friend or Foe? Build-for-Rent’s Place in the Real Estate Market

By Lauren Bevilacqua | May 1, 2023

Build-for-rent has entered the chat. Well, the term originated in 2010, but it’s a hot topic amongst single family stakeholders at the moment. The concept of build-to-rent has been around for decades, but it’s gained significant momentum in recent years…

A Student Housing Snapshot – Your Spring Breakthrough Before Turn

By Lauren Bevilacqua | March 21, 2023

Recession who? The Student Housing industry is thriving. Good news! While inflation and rising interest rates have modestly slowed down the new development pipeline, student housing rent is healthy and demand just reached a record high at the end of…

Understanding ESG Data – The What, Why, and How

By Lauren Bevilacqua | February 27, 2023

ESG is smart business. AND  It transforms the way we do business. For companies to evolve and scale in today’s competitive environment, an ESG (Environmental, Governance, Social) strategy backed by powerful, robust data is a must-have. In the past, a…

Managing Utility Costs in the Shadow of a Recession

By William Bailey | February 21, 2023

Recession. The ugliest game of will they won’t they nobody wants to play. Is it coming? Is it not? Will it be mild or crack the sky? For property owners, it’s a crucial question. The amount of variable expenses, from utility costs…

The Alphabet Soup of ESG

By Lauren Bevilacqua | January 18, 2023

ESG (Environmental, Social, Governance) is more than just a buzzword in current news circulation. Topics like climate change and social justice likely come to mind when you think of ESG. However, ESG initiatives include much more. More and more companies recognize the…

Bracing for the Holiday Spike: A Shopping Center Snapshot

By William Bailey | December 14, 2022

It’s a mixed shopping bag for shopping center operators, property managers, and retailers this holiday season. While vacancy rates are at a 15-year low and shoppers have returned post-COVID, the ongoing labor crunch resulted in longer wait times on Black Friday, and many retailers…

Scaling Mid-Tier Firms While Utility Providers Buckle

By William Bailey | November 30, 2022

Talk to anyone–literally anyone–whose job it is to keep properties warm, lit, and connected to running water right now, and they’ll sigh. The major labor shortages seen throughout Q1 and Q2 of 2022 hit utility providers hard, and the result…

Meter Management: The Great Manufactured Housing Thorn

By William Bailey | August 17, 2022

Every real estate market has its own set of utility thorns—a persistent group of struggles that tend to dig deep, latch on, and find every possible way to disrupt utility services and gouge property management budgets. And in the mobile…

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Editor's Picks

Exploring the YoY Energy Price Hikes

By William Bailey | February 4, 2026

Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…

Onboard Is Now Conservice Internet Management

By Lauren Bevilacqua | February 2, 2026

Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…

Senior Living Runs on Care (and Careful Utility Management)

By Lauren Bevilacqua | January 27, 2026

Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.

The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance

By Kellianne Gammill | January 16, 2026

Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.

Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?

By Mike Doucette | January 15, 2026

Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.

What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts

By Nicola Helfert | November 5, 2025

Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…

California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know

By Savannah Doctor | November 3, 2025

New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…

Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications

By Kellianne Gammill | October 23, 2025

We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…

Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily

By Kellianne Gammill | October 21, 2025

In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…

Your Utilities Might Be Lying to You.

By Lauren Bevilacqua | October 20, 2025

Preventing Losses from Errors, Theft, and Oversight. Utilities don’t always tell the whole truth. At least not without a little verification. Between billing errors, meter issues, and missed rate updates, it’s easy for even the most diligent property teams to…

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