Inside Multifamily with NAA President & CEO Bob Pinnegar

Conservice’s Lauren Howard sits down with National Apartment Association President and CEO Bob Pinnegar to discuss the current state of the rental housing industry. From supply and affordability challenges to evolving regulations, consumer expectations, and the role of advocacy, Bob shares his perspective on the trends shaping multifamily today and what operators should be watching as the market continues to evolve.

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More Episodes

The ROAD to Housing Act: What It Means for Supply, Renters, and Operators

March 31, 2026

The Senate passed the ROAD to Housing Act on March 12 with an 89-10 vote. That kind of margin is rare, especially for something as complex as housing policy. On paper, that kind of support should signal momentum. In reality, it highlights something more interesting. 

The 8 Climate Hazards Multifamily Investors Should Be Screening For [Rent at Risk: Part 2]

March 16, 2026

Some hazards create gradual operational pressure. Others introduce the potential for sudden, high-impact loss events. Some are widespread across nearly every region. Others are highly concentrated geographically but carry larger financial consequences when they occur. Understanding those differences is critical when screening portfolios. Because not all climate hazards carry the same implications for multifamily performance.

Vacant Cost Recovery (VCR): The Complete 2026 Guide

March 12, 2026

Utility billing doesn’t always line up cleanly with move-ins and move-outs. When it doesn’t, properties often end up covering costs that belong to residents. This article walks through how Vacant Cost Recovery helps catch those gaps and recover what would otherwise be lost.

Senior Living Runs on Care (and Careful Utility Management)

January 27, 2026

Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.

Compliance & Corporate Responsibility Under the New Administration

June 24, 2025

Trying to gauge where your sustainability strategy stands right now? You’re not alone. Policies shift. Executive orders fly. And yet, many companies are still pushing forward. The challenge? Staying on top of changing federal, state, and local-level requirements, all while balancing investor expectations and meeting customer needs.

The Senior Living Surge: How to Build Smart and Manage Smarter

April 14, 2025

Senior living isn’t just multifamily with wider hallways and handrails. It’s a layered, regulated, high-touch environment with operational challenges that developers and investors often underestimate. Demand might be exploding—but delivering a successful community takes more than blueprints and permits.

The Boom is Over: How Smart Single Family Operators Are Staying Profitable

February 19, 2025

If you’ve been banking on automatic rent bumps to keep margins healthy, it’s time to rethink your strategy. The best SFR owners and operators in 2025 aren’t chasing higher rents—they’re playing smarter, reducing costs, and maximizing NOI.

A Worm’s Eye View of Property Management in 2025

February 14, 2025

Utilities run the infrastructural gamut. They cross over into the regulatory landscape. They’re fundamental to new construction costs and the built environment. Utilities may be the invisible worm in the garden of your work—but that worm travels everywhere and is part of everything.

USDA’s 2025 Rule Change: A Win for Manufactured Housing Communities

February 10, 2025

Big news for manufactured housing operators: The U.S. Department of Agriculture (USDA) has rolled out a final rule, effective March 4, 2025, that will allow financing for existing manufactured homes that meet specific criteria. The final rule will also reduce regulatory burdens and provide flexibility for energy efficient homes.

Waste Management Trends: Key Insights for Your 2025 Trash

January 28, 2025

The waste management landscape in multifamily housing is changing—rapidly. And I expect the trend to continue in 2025. Residents expect more, regulations are tightening, and costs are climbing. The good news? Smart waste strategies will help you stay ahead of the curve. Here’s what to expect this year and how to prepare.

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