From Scores to Standards: ESPM’s Growing Impact on Compliance
ENERGY STAR Portfolio Manager (ESPM), the a benchmarking platform, is more than just a tracking tool—it’s a compliance essential. In this episode, we unpack how ESPM compares your properties to peers nationwide, offers real-time efficiency insights, and plays a growing…
What’s New in the GRESB 2025 Portal? Know These Key Updates for Stronger Scores
GRESB season is officially here. The portal opened April 1 and closes July 1, so real estate ESG teams everywhere are deep in documentation mode. But before you dive in too deep, it’s worth slowing down and getting familiar with what’s…
Utility University | April 2025: Key Insights and Industry Trends
Catch the latest industry news, utility trends, and updates for April 2025 — all in one quick roundup. Stay informed on what’s shaping real estate, utilities, and property management this month!
Manufactured Housing Moves Forward: Insights from the IMN Forum
At this year’s IMN Manufactured Housing Forum, one thing was clear: manufactured housing has solidified its role as a critical component of the U.S. housing market. As demand grows, available homes become harder to find, and residents expect more from…
When the Rules Shift, So Should Your Single Family Playbook
The rules for owning and operating single family rental homes are changing—and not slowly. Local governments are rewriting zoning codes. States are cracking down on how utilities get billed. And regulators from Minnesota to California are folding rental portfolios into…
From Complaints to Compliments: 7 Ways to Wow Multifamily Residents
“A satisfied customer tells a friend; an unsatisfied customer tells the world.” Let’s face it: if you search for utility-related complaints online, you’ll find plenty. We’ve seen it too—residents frustrated with rising bills and unclear charges, sometimes assuming Conservice is…
The Senior Living Surge: How to Build Smart and Manage Smarter
Senior living isn’t just multifamily with wider hallways and handrails. It’s a layered, regulated, high-touch environment with operational challenges that developers and investors often underestimate. Demand might be exploding—but delivering a successful community takes more than blueprints and permits.
How Green Buildings Drive Impact for Earth Day and Beyond
It usually starts with a small moment. Someone notices the constant drip of a leaky faucet. A maintenance tech flags a building that’s using way more water than expected. A property manager wonders if energy costs really have to be that high.…
Ask an Expert with Kenny Bement
Meet Kenny Bement If you think all accountants are quiet number-crunchers in dark rooms… you haven’t met Kenny Bement. Our Chief Accounting Officer has been at Conservice for just over a year, but his finance chops run deep…like, wrote-the-actual-accounting-rules and numbers-are-in-my-blood deep. He’s worked…
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Editor's Picks
Exploring the YoY Energy Price Hikes
Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily
In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…
Your Utilities Might Be Lying to You.
Preventing Losses from Errors, Theft, and Oversight. Utilities don’t always tell the whole truth. At least not without a little verification. Between billing errors, meter issues, and missed rate updates, it’s easy for even the most diligent property teams to…
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