The How-to Guide for Reducing CAM Charges and Shared Space Costs
TL;DR When investigating where to reduce CAM charges and multifamily common-area costs, shared utility expenses might be the place to start. A higher bill doesn’t automatically signal waste, so it’s important to compare cost and consumption before deciding where to act. HVAC, lighting, water systems, and amenity equipment are good places to identify any mismatches…
Installing EV Charging Stations: A Guide for Multifamily Property Owners
Have there always been this many electric vehicles on the road? It looks like the silent hum of an EV has become a roar, as Electric vehicles take the United States by storm. With the rise of EVs, comes the need for EV charging stations. One day soon, the question will no longer be if…
5 Signs Your Telecom Strategy Needs An Update
Telecom has a funny way of becoming someone’s problem. A resident can’t get connected, so they call the onsite property team. A provider needs an answer, so someone digs through an old agreement. A renewal date appears on the calendar, and suddenly everyone wants to know if the current deal is a good one. One…
How to Streamline Invoice Processing & Auditing
Utility bills have a lot to say. They can tell you where costs are climbing and where usage looks unusual. They can point to a provider error before it hits your bottom line. And across hundreds or thousands of accounts, they can reveal where manual processes are eating up your team’s time. The problem? Most…
Ask An Expert with Sustainability Expert, Sandra Closson
Meet Sandra Closson. Some people see spreadsheets full of utility data. Sandra sees a story about how a building operates and where it can improve.
The Next Chapter of Single Family Operations
At some point “more” stops being the answer. The single family industry has spent the last decade defining success as growth. Build new properties, acquire existing properties, attract institutional investment, repeat. Portfolios grew from hundreds of homes to thousands. “More” made single family one of the housing market’s strongest asset classes, but the priorities are…
RUBS Utility Billing vs. Submetering: A Decision Guide
RUBS Utility Billing vs. Submetering A Decision Gu | RSS.com TL;DR: Not every property gets to choose between RUBS and submetering – your building, budget, and state regulations all play a role. RUBS (Ratio Utility Billing System) is faster and less expensive to implement. Submetering is more accurate but requires upfront investment and isn’t feasible…
NAA 2026 Debrief: AI Everywhere, Automation Under Pressure, and the Human Work of Multifamily
NAA 2026 Debrief: AI Everywhere, Automation Under | RSS.com Attending this year’s Apartmentalize (which was truly excellent, by the way), you couldn’t help but notice a contrast. On the one hand, the vendor floor was an absolute sea of AI and agentic technology marketing. AI banners, AI leasing agents, AI assistants, AI automation, and intelligent…
Retain Residents Longer with Transparent, Fair Utility Billing
Improve resident retention with transparent utility billing. Build trust, increase resident satisfaction, reduce disputes, and support lease renewals with fair billing practices.
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Editor's Picks
Ask An Expert: With Sustainability Expert Jason Krychiw
Meet Jason Krychiw Jason Krychiw started his career in the research camp. Yet somewhere between studying biofuels and environmental impacts, he found himself drawn to work with a more direct human impact. That need for purposeful work led him to…
Don’t Mistake AI for Automation: A Primer for Property Management
At October’s Rent Manager User Conference, a speaker asked a room of property management professionals a simple question: “How many of you track the late fees you’re paying on utility bills?” In a room packed with dozens and dozens of…
More Doors = More Moving Parts: Growing Utility Management with Your Portfolio
More Doors = More Moving Parts: Growing Utility Management with Your Portfolio It’s alive! The multifamily market is alive! The industry’s biggest property managers have developed a serious appetite for growth. This year’s rankings show just how many doors they’ve added.…
The State of Manufactured Housing in 2026
The State of Manufactured Housing in 2026 | RSS.com In 2024, we said manufactured housing was parking itself at the intersection of innovation and resilience. Two years later, the industry has A LOT more traffic to manage. Demand for manufactured…
Utility Theft Detection: Protecting Revenue with Smart Monitoring
What does a case of “utility theft” even look like? A broken meter? A cyber attack? Someone hotwiring an electric panel like it’s some kind of car? Utility theft is a broad term for a simple concept—the loss of recoverable revenue to undetected utility use. This can include physical meter tampering, missed service transfers, account…
The Only 5 Utility Management Companies Worth Considering in 2026
The multifamily utility market has no shortage of providers. But only a handful offer the scale, service depth, technology, or specialization to deserve serious consideration in 2026. Five stand out: Conservice (unashamed plug, but true is true), RealPage, Yardi, Entrata, and Zego. Each brings a different strength to the table. Some embed utilities directly into…
Why Should You Centralize Your Utility Management?
TL;DR Ever hear the saying “you need to get your ducks in a row”? That can be a difficult ask when those ducks are running in different directions, across multiple states. Some are even hiding from you, with a few practically kidnapped by strangers, turning duck management into a wild goose chase. Unfortunately, we’re handling…
Broadband Summit 2026 Debrief: The Infrastructure of Connectivity
Telecom strategy used to be limited to a few baseline questions: Who is the provider? What speeds do they offer? And are they offering the best rate? That was often the extent of the decision-making process. Walking out of Broadband Summit 2026, one thing was clear: those questions aren’t enough anymore. Internet has outgrown the…
Rental Junk Fee Laws in 2026: What Utility Billing Teams Need to Know
TL;DR: Fee transparency law is tightening in 2026, and most of the new rules target disclosure, not the formulas billing teams use to calculate a utility bill-back. This guide breaks down what counts as a junk fee, where disclosure rules end, and billing accuracy begins, the laws currently in effect, and practical steps to keep…
The How-to Guide for Reducing CAM Charges and Shared Space Costs
TL;DR When investigating where to reduce CAM charges and multifamily common-area costs, shared utility expenses might be the place to start. A higher bill doesn’t automatically signal waste, so it’s important to compare cost and consumption before deciding where to act. HVAC, lighting, water systems, and amenity equipment are good places to identify any mismatches…
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Connect with us today to discover how our solutions can ease tenant billback, streamline utility management, and reduce your costs and energy usage. Make your utility management smarter and more efficient with Conservice!