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Conservice Blog

A Worm’s Eye View of Property Management in 2025

By William Bailey | February 14, 2025

Utilities run the infrastructural gamut. They cross over into the regulatory landscape. They’re fundamental to new construction costs and the built environment. Utilities may be the invisible worm in the garden of your work—but that worm travels everywhere and is part of everything.

FCC Drops Bulk Billing Ban Proposal: What This Means for Bulk Internet Programs

By Savannah Doctor | February 12, 2025

The Federal Communications Commission (FCC) has officially dropped its proposal to ban bulk billing agreements in multifamily housing, marking a major decision for property owners, residents, and service providers. Initially introduced under the Biden administration, the proposal sought to prohibit…

USDA’s 2025 Rule Change: A Win for Manufactured Housing Communities

By Lauren Bevilacqua | February 10, 2025

Big news for manufactured housing operators: The U.S. Department of Agriculture (USDA) has rolled out a final rule, effective March 4, 2025, that will allow financing for existing manufactured homes that meet specific criteria. The final rule will also reduce regulatory burdens and provide flexibility for energy efficient homes.

Charging Forward: Can the Grid Keep Up with EV?

By Kellianne Gammill | January 30, 2025

Whip out the spandex and get ready to do the electric slide – the electric boogie has made its way to your car. The electric vehicle (EV) revolution is accelerating, with global sales hitting record highs year after year. As…

Waste Management Trends: Key Insights for Your 2025 Trash

By Dax Madsen | January 28, 2025

The waste management landscape in multifamily housing is changing—rapidly. And I expect the trend to continue in 2025. Residents expect more, regulations are tightening, and costs are climbing. The good news? Smart waste strategies will help you stay ahead of the curve. Here’s what to expect this year and how to prepare.

New Year, New Utilities: The 2025 Resolutions Every Property Owner Should Adopt

By Lauren Bevilacqua | January 27, 2025

Well, here we are—late January. Still crushing your New Year’s resolutions, right? Hitting the gym every morning and flawlessly sticking to Dry January? (Okay, no judgment.) Your personal resolutions may have started to wobble, but it’s not too late to…

Celebrating 25 Years of Conservice: 25 Lessons We’ve Learned

By Kellianne Gammill | January 22, 2025

The world looked a lot different in 2000. People crowded around their computers in anticipation of Y2K at the stroke of midnight. Brad Pitt and Jennifer Anniston got married. Survivor first aired (and is still, remarkably, on the air). You…

Ask an Expert with Todd Brandel

By McKay Luu | January 14, 2025

Meet Todd Brandel An entrepreneurial, law-degree-wielding, ESG advocate for the nation’s largest utility management company. He’s thrived through America’s two key phases of sustainability awareness, and he has a lot of wisdom to share on rolling up your business’s sleeves…

Connecting the Dots: 2024 in Review

By Kellianne Gammill | December 18, 2024

Webster’s dictionary deemed “polarization” the word of the year, but we chose a different one: connection. Your utilities? We want them connected. Your managed utility tech and you? We’re connected. It’s a word that resonates so deeply with us that we named…

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Editor's Picks

Exploring the YoY Energy Price Hikes

By William Bailey | February 4, 2026

Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…

Onboard Is Now Conservice Internet Management

By Lauren Bevilacqua | February 2, 2026

Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…

Senior Living Runs on Care (and Careful Utility Management)

By Lauren Bevilacqua | January 27, 2026

Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.

The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance

By Kellianne Gammill | January 16, 2026

Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.

Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?

By Mike Doucette | January 15, 2026

Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.

What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts

By Nicola Helfert | November 5, 2025

Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…

California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know

By Savannah Doctor | November 3, 2025

New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…

Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications

By Kellianne Gammill | October 23, 2025

We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…

Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily

By Kellianne Gammill | October 21, 2025

In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…

Your Utilities Might Be Lying to You.

By Lauren Bevilacqua | October 20, 2025

Preventing Losses from Errors, Theft, and Oversight. Utilities don’t always tell the whole truth. At least not without a little verification. Between billing errors, meter issues, and missed rate updates, it’s easy for even the most diligent property teams to…

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