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Conservice Blog

Utilities Need a Seat at Your Next Budget Meeting

By Lauren Bevilacqua | July 18, 2025

Budget season is here, and while teams are taking a closer look at every line on the P&L, utilities often get reduced to a simple percentage increase and treated as if costs are predictable. It’s a risky assumption. Utilities impact NOI,…

Ask an Expert with Tiffany Bergsjo

By McKay Luu | June 30, 2025

Meet Tiffany Bergsjo In honor of our 25th anniversary, we are celebrating our most tenured Utility Expert: Tiffany Bergsjo. As Director of Engineering, she’s been part of Conservice since nearly the beginning, joining in August 2003. From coding in the first office with…

NAA Apartmentalize 2025 Debrief: How BTR, AI, and ESG Are Reshaping Multifamily

By William Bailey | June 27, 2025

Each year, NAA Apartmentalize is split down the middle into two loud worlds: the vendor floor and the breakout sessions. On the vendor floor, you’ll be confronted by everything from rent optimization platforms to emotional support duck registration tools. It’s…

Compliance & Corporate Responsibility Under the New Administration

By Lauren Bevilacqua | June 24, 2025

Trying to gauge where your sustainability strategy stands right now? You’re not alone. Policies shift. Executive orders fly. And yet, many companies are still pushing forward. The challenge? Staying on top of changing federal, state, and local-level requirements, all while balancing investor expectations and meeting customer needs.

Watt’s Next: AI and the Future of Multifamily Energy Management

By Kellianne Gammill | May 30, 2025

In the fast-evolving world of multifamily housing, AI isn’t just for chatbots and leasing automation anymore. It’s flipping the switch on a critical area of operational efficiency: energy management. We’ve already discussed how AI supports centralization in leasing, maintenance, marketing, and resident experience.…

Utility & Operations Trends to Watch: Insights from Conservice Connect Multifamily

By Lauren Bevilacqua | May 29, 2025

Compliance updates. NOI pressure. Cathedral thinking.  Doesn’t sound like lively dinner table conversation. But if you’re a multifamily owner or operator, these topics are high on your priority list and were discussed at length in sessions, over meals, and during…

Ask an Expert with Larry Furr

By Savannah Doctor | May 27, 2025

Meet Larry Furr At Onboard, Conservice’s bulk internet management solution, delivering seamless, connected living experiences starts with the right technology-and the right leadership behind it. That’s where Larry Furr comes in. As Senior Vice President of Product, Larry has been…

From Scores to Standards: ESPM’s Growing Impact on Compliance

By Kellianne Gammill | May 27, 2025

ENERGY STAR Portfolio Manager (ESPM), the a benchmarking platform, is more than just a tracking tool—it’s a compliance essential. In this episode, we unpack how ESPM compares your properties to peers nationwide, offers real-time efficiency insights, and plays a growing…

What’s New in the GRESB 2025 Portal? Know These Key Updates for Stronger Scores

By Lauren Bevilacqua | May 19, 2025

GRESB season is officially here. The portal opened April 1 and closes July 1, so real estate ESG teams everywhere are deep in documentation mode. But before you dive in too deep, it’s worth slowing down and getting familiar with what’s…

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Editor's Picks

The 8 Climate Hazards Multifamily Investors Should Be Screening For

By Jack Davis | March 16, 2026

Some hazards create gradual operational pressure. Others introduce the potential for sudden, high-impact loss events. Some are widespread across nearly every region. Others are highly concentrated geographically but carry larger financial consequences when they occur. Understanding those differences is critical when screening portfolios. Because not all climate hazards carry the same implications for multifamily performance.

Vacant Cost Recovery (VCR): The Complete 2026 Guide

By Kellianne Gammill | March 12, 2026

Under the right circumstances, pressure creates diamonds. In multifamily housing, today’s operating pressure may have the right circumstances for a similar transformation. Rising utility costs, tighter margins, and increased regulatory scrutiny are pushing property managers to uncover efficiencies they may…

New Rules. Same Old Trash. Ask an Expert with Tedd Schonsheck

By William Bailey | March 5, 2026

Meet Tedd Schonsheck: Waste strategist. Former Army officer. Recovering retail executive. Now, he’s one of the people dedicated to making sure trash actually works for property owners and managers.

Climate Risk Is Now a Portfolio Allocation Question, Not a Reporting Exercise

By Jack Davis | March 2, 2026

A practical framework for screening climate risk in multifamily portfolios and identifying market and asset hotspots.

Keep the Heat On: Utility Assistance Resources for Property Teams This Winter

By Kellianne Gammill | February 9, 2026

Record-breaking cold across the East is driving heating costs higher and putting pressure on residents and property teams alike.. Meanwhile, in our headquarters in Utah, we’re still scanning the mountains for snow (we’re not bitter). But across the country, winter…

Exploring the YoY Energy Price Hikes

By William Bailey | February 4, 2026

Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…

Onboard Is Now Conservice Internet Management

By Lauren Bevilacqua | February 2, 2026

Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…

Senior Living Runs on Care (and Careful Utility Management)

By Lauren Bevilacqua | January 27, 2026

Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.

The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance

By Kellianne Gammill | January 16, 2026

Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.

Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?

By Mike Doucette | January 15, 2026

Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.

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