Reimagining Internet in Single Family Rentals: A Smarter, Simpler Approach
As institutional Single Family Rental (SFR) portfolios grow, so does the complexity of managing them. From utilities and maintenance to compliance and resident services, operators are being asked to do more, often with tighter margins and fewer people. At Conservice, we’ve…
Ask an Expert with Michelle Winters
Meet Michelle Winters ESG translator. Risk mitigator. Vice President of ESG Sales at Conservice. Michelle doesn’t think of herself as a salesperson-and that’s kind of the point. With over a decade of experience helping companies build responsible, resilient strategies that…
Utilities Need a Seat at Your Next Budget Meeting
Budget season is here, and while teams are taking a closer look at every line on the P&L, utilities often get reduced to a simple percentage increase and treated as if costs are predictable. It’s a risky assumption. Utilities impact NOI,…
Ask an Expert with Tiffany Bergsjo
Meet Tiffany Bergsjo In honor of our 25th anniversary, we are celebrating our most tenured Utility Expert: Tiffany Bergsjo. As Director of Engineering, she’s been part of Conservice since nearly the beginning, joining in August 2003. From coding in the first office with…
NAA Apartmentalize 2025 Debrief: How BTR, AI, and ESG Are Reshaping Multifamily
Each year, NAA Apartmentalize is split down the middle into two loud worlds: the vendor floor and the breakout sessions. On the vendor floor, you’ll be confronted by everything from rent optimization platforms to emotional support duck registration tools. It’s…
Compliance & Corporate Responsibility Under the New Administration
Trying to gauge where your sustainability strategy stands right now? You’re not alone. Policies shift. Executive orders fly. And yet, many companies are still pushing forward. The challenge? Staying on top of changing federal, state, and local-level requirements, all while balancing investor expectations and meeting customer needs.
Watt’s Next: AI and the Future of Multifamily Energy Management
In the fast-evolving world of multifamily housing, AI isn’t just for chatbots and leasing automation anymore. It’s flipping the switch on a critical area of operational efficiency: energy management. We’ve already discussed how AI supports centralization in leasing, maintenance, marketing, and resident experience.…
Utility & Operations Trends to Watch: Insights from Conservice Connect Multifamily
Compliance updates. NOI pressure. Cathedral thinking. Doesn’t sound like lively dinner table conversation. But if you’re a multifamily owner or operator, these topics are high on your priority list and were discussed at length in sessions, over meals, and during…
Ask an Expert with Larry Furr
Meet Larry Furr At Onboard, Conservice’s bulk internet management solution, delivering seamless, connected living experiences starts with the right technology-and the right leadership behind it. That’s where Larry Furr comes in. As Senior Vice President of Product, Larry has been…
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Editor's Picks
Exploring the YoY Energy Price Hikes
Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily
In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…
Your Utilities Might Be Lying to You.
Preventing Losses from Errors, Theft, and Oversight. Utilities don’t always tell the whole truth. At least not without a little verification. Between billing errors, meter issues, and missed rate updates, it’s easy for even the most diligent property teams to…
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