BTR Breakdown: Key Insights from IMN
We are fresh back from IMN BTR with some key insights. Watch Zach break it down and build it back (to rent).
Reading the Tariff Tea Leaves: What’s in the Cards for the Multifamily Market in 2025?
Phew. What a whirlwind the last few months have been. Between shifting policies and economic tremors, who wouldn’t love a psychic reading to see where this is all headed? And if there’s one change that could have a particularly strong…
DI…Why? Our Industry’s Journey from Self Service to Managed Utilities
History doesn’t loop in circles—it zig zags in figure eights. And after 25 years supporting the property management industry, (did we mention it’s our quarter-century anniversary this year?) we’ve watched property owners and managers navigate everything from the predictable tides…
Substandard Submeters? Ditch the Subpar for the Superb
You know you’re officially an expert in utility management when innovative metering systems get you excited and submeters are the cherry on top. These small but mighty devices provide granular insights into energy, water, and gas usage, helping property owners…
We, Robot: The Multifamily AI and Centralization Connection
Way back in 2004, the world knew the Artificial Intelligence revolution was coming. With films like I, Robot and the astutely named A.I. Artificial Intelligence, we saw depictions of humanoid robots roaming the planet and pulling on our heartstrings. It’s now 2025, and…
Bringing Bulk Internet to Single Family Rentals at Scale
Bulk internet programs have long been a game-changer for multifamily operators, offering reliable, high-speed internet as an in-demand amenity to residents while boosting property success. But implementing a bulk internet program in a single family rental (SFR) environment presents unique…
Utility Wisdom: Bulk Internet 101 with Mike Doucette
Tired of dealing with resident WiFi complaints, endless provider calls, and move-in connectivity headaches? Bulk internet is your solution! In this video, we’ll break down how always-on, high-speed internet powered by Onboard boosts resident satisfaction, reduces complaints, and simplifies property…
Ask an Expert with Dax Madsen
Meet Dax Madsen, Director of WasteX One man’s trash may be another man’s treasure. For Dax Madsen (Director of WasteX at Conservice), it’s both. With a knack for turning piles of waste into piles of insights, Dax proves that in waste management,…
The Boom is Over: How Smart Single Family Operators Are Staying Profitable
If you’ve been banking on automatic rent bumps to keep margins healthy, it’s time to rethink your strategy. The best SFR owners and operators in 2025 aren’t chasing higher rents—they’re playing smarter, reducing costs, and maximizing NOI.
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Editor's Picks
Exploring the YoY Energy Price Hikes
Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily
In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…
Your Utilities Might Be Lying to You.
Preventing Losses from Errors, Theft, and Oversight. Utilities don’t always tell the whole truth. At least not without a little verification. Between billing errors, meter issues, and missed rate updates, it’s easy for even the most diligent property teams to…
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