Summer Utility Guide – Supporting Residents and Your Company During Heatwaves
Can you feel it? The scorching of summer heat? Record-breaking heat waves well above the three-digit mark are permeating the United States, our sidewalks sizzling like bacon in a frying pan. Extreme heat events are no longer a distant rarity, but…
“Eco-Renters” Are Highly Desirable – Here’s 5 Ways to Attract Them
Quick question: What are the top features potential renters look for in a new home? If your answer begins with must-haves like the “right location” or “number of bedrooms,” you’d be right more often than wrong. But you may be surprised…
2023’s Key NAA Apartmentalize Takeaway
Centralization. Google it as a business intelligence concept in 2023, and you’ll see a search engine results page with as many different definitions as there are entries. In the property management space, it’s joined its cousins “innovation,” “automation,” and “AI-assisted”…
Slowing Pains After Growing Pains—Managing the Single Family Downturn
What goes up must come down, right? And for the single family industry in 2023, the coming down looks imminent. After several years of 15–18% annual growth, several forecasts are predicting just single-digit growth for single family housing in 2023.…
Friend or Foe? Build-for-Rent’s Place in the Real Estate Market
Build-for-rent has entered the chat. Well, the term originated in 2010, but it’s a hot topic amongst single family stakeholders at the moment. The concept of build-to-rent has been around for decades, but it’s gained significant momentum in recent years…
A Student Housing Snapshot – Your Spring Breakthrough Before Turn
Recession who? The Student Housing industry is thriving. Good news! While inflation and rising interest rates have modestly slowed down the new development pipeline, student housing rent is healthy and demand just reached a record high at the end of…
Understanding ESG Data – The What, Why, and How
ESG is smart business. AND It transforms the way we do business. For companies to evolve and scale in today’s competitive environment, an ESG (Environmental, Governance, Social) strategy backed by powerful, robust data is a must-have. In the past, a…
Managing Utility Costs in the Shadow of a Recession
Recession. The ugliest game of will they won’t they nobody wants to play. Is it coming? Is it not? Will it be mild or crack the sky? For property owners, it’s a crucial question. The amount of variable expenses, from utility costs…
The Alphabet Soup of ESG
ESG (Environmental, Social, Governance) is more than just a buzzword in current news circulation. Topics like climate change and social justice likely come to mind when you think of ESG. However, ESG initiatives include much more. More and more companies recognize the…
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Editor's Picks
Ask An Expert: With Sustainability Expert Jason Krychiw
Meet Jason Krychiw Jason Krychiw started his career in the research camp. Yet somewhere between studying biofuels and environmental impacts, he found himself drawn to work with a more direct human impact. That need for purposeful work led him to…
Don’t Mistake AI for Automation: A Primer for Property Management
At October’s Rent Manager User Conference, a speaker asked a room of property management professionals a simple question: “How many of you track the late fees you’re paying on utility bills?” In a room packed with dozens and dozens of…
More Doors = More Moving Parts: Growing Utility Management with Your Portfolio
More Doors = More Moving Parts: Growing Utility Management with Your Portfolio It’s alive! The multifamily market is alive! The industry’s biggest property managers have developed a serious appetite for growth. This year’s rankings show just how many doors they’ve added.…
The State of Manufactured Housing in 2026
The State of Manufactured Housing in 2026 | RSS.com In 2024, we said manufactured housing was parking itself at the intersection of innovation and resilience. Two years later, the industry has A LOT more traffic to manage. Demand for manufactured…
Utility Theft Detection: Protecting Revenue with Smart Monitoring
What does a case of “utility theft” even look like? A broken meter? A cyber attack? Someone hotwiring an electric panel like it’s some kind of car? Utility theft is a broad term for a simple concept—the loss of recoverable revenue to undetected utility use. This can include physical meter tampering, missed service transfers, account…
The Only 5 Utility Management Companies Worth Considering in 2026
The multifamily utility market has no shortage of providers. But only a handful offer the scale, service depth, technology, or specialization to deserve serious consideration in 2026. Five stand out: Conservice (unashamed plug, but true is true), RealPage, Yardi, Entrata, and Zego. Each brings a different strength to the table. Some embed utilities directly into…
Why Should You Centralize Your Utility Management?
TL;DR Ever hear the saying “you need to get your ducks in a row”? That can be a difficult ask when those ducks are running in different directions, across multiple states. Some are even hiding from you, with a few practically kidnapped by strangers, turning duck management into a wild goose chase. Unfortunately, we’re handling…
Broadband Summit 2026 Debrief: The Infrastructure of Connectivity
Telecom strategy used to be limited to a few baseline questions: Who is the provider? What speeds do they offer? And are they offering the best rate? That was often the extent of the decision-making process. Walking out of Broadband Summit 2026, one thing was clear: those questions aren’t enough anymore. Internet has outgrown the…
Rental Junk Fee Laws in 2026: What Utility Billing Teams Need to Know
TL;DR: Fee transparency law is tightening in 2026, and most of the new rules target disclosure, not the formulas billing teams use to calculate a utility bill-back. This guide breaks down what counts as a junk fee, where disclosure rules end, and billing accuracy begins, the laws currently in effect, and practical steps to keep…
The How-to Guide for Reducing CAM Charges and Shared Space Costs
TL;DR When investigating where to reduce CAM charges and multifamily common-area costs, shared utility expenses might be the place to start. A higher bill doesn’t automatically signal waste, so it’s important to compare cost and consumption before deciding where to act. HVAC, lighting, water systems, and amenity equipment are good places to identify any mismatches…
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