Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily
In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…
Your Utilities Might Be Lying to You.
Preventing Losses from Errors, Theft, and Oversight. Utilities don’t always tell the whole truth. At least not without a little verification. Between billing errors, meter issues, and missed rate updates, it’s easy for even the most diligent property teams to…
The NOI Playbook Webinar Recap: Practical Strategies to Strengthen NOI While Protecting Resident Experience
Onboard recently hosted “The NOI Playbook” webinar, moderated by Tiffany Timmermann, VP of Customer Success at Onboard. The webinar featured industry leaders Michelle Murphy, Director of Asset Management, and Ariel Hanson, Director of Operations, both from GoldOller Real Estate Investments. In today’s multifamily environment, slowing…
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Editor's Picks
Ask An Expert with Sustainability Expert, Sandra Closson
Meet Sandra Closson Some people see spreadsheets full of utility data. Sandra sees a story about how a building operates and where it can improve. With nearly three decades of professional experience and 17 years in sustainability, Sandra has built…
The Next Chapter of Single Family Operations
At some point “more” stops being the answer. The single family industry has spent the last decade defining success as growth. Build new properties, acquire existing properties, attract institutional investment, repeat. Portfolios grew from hundreds of homes to thousands. “More”…
RUBS Utility Billing vs. Submetering: A Decision Guide
RUBS Utility Billing vs. Submetering A Decision Gu | RSS.com TL;DR: Not every property gets to choose between RUBS and submetering – your building, budget, and state regulations all play a role. RUBS (Ratio Utility Billing System) is faster and…
NAA 2026 Debrief: AI Everywhere, Automation Under Pressure, and the Human Work of Multifamily
NAA 2026 Debrief: AI Everywhere, Automation Under | RSS.com Attending this year’s Apartmentalize (which was truly excellent, by the way), you couldn’t help but notice a contrast. On the one hand, the vendor floor was an absolute sea of AI…
Inside Multifamily with NAA President & CEO Bob Pinnegar
Inside Multifamily with NAA President & CEO Bob Pi | RSS.com Conservice’s Lauren Howard sits down with National Apartment Association President and CEO Bob Pinnegar to discuss the current state of the rental housing industry. From supply and affordability challenges…
Retain Residents Longer with Transparent, Fair Utility Billing
Improve resident retention with transparent utility billing. Build trust, increase resident satisfaction, reduce disputes, and support lease renewals with fair billing practices.
Power in Partnership: Building a Real Estate Tech Ecosystem That Works
More tech doesn’t always mean a better resident experience. The true potential lies not in individual tools, but in how they work together. From internet to access control, smart home tech to resident experience platforms, properties rely on a growing…
2026 Building Performance Standards Compliance by City
Stay ahead of 2026 building performance standards like Local Law 97. Track city deadlines, understand penalties, upgrade properties, and take action to stay compliant.
Good Data In, Good Data Out: The Key To Turn Season
It’s that time of year again for student housing. Move-outs are piling up nearly as fast as move-ins and student housing operators and property teams have just a few short weeks to get it all sorted before the next wave…
Improving Resident Experience Through Connectivity: 4 Reasons Bulk Internet Actually Works
Multifamily owners and operators are rethinking how connectivity is delivered. Bulk internet programs are becoming an increasingly valuable solution.
Experience Effortless Utility Management and Cost Savings
Connect with us today to discover how our solutions can ease tenant billback, streamline utility management, and reduce your costs and energy usage. Make your utility management smarter and more efficient with Conservice!
