Understanding ESG Data – The What, Why, and How
ESG is smart business. AND It transforms the way we do business. For companies to evolve and scale in today’s competitive environment, an ESG (Environmental, Governance, Social) strategy backed by powerful, robust data is a must-have. In the past, a…
Managing Utility Costs in the Shadow of a Recession
Recession. The ugliest game of will they won’t they nobody wants to play. Is it coming? Is it not? Will it be mild or crack the sky? For property owners, it’s a crucial question. The amount of variable expenses, from utility costs…
The Alphabet Soup of ESG
ESG (Environmental, Social, Governance) is more than just a buzzword in current news circulation. Topics like climate change and social justice likely come to mind when you think of ESG. However, ESG initiatives include much more. More and more companies recognize the…
Bracing for the Holiday Spike: A Shopping Center Snapshot
It’s a mixed shopping bag for shopping center operators, property managers, and retailers this holiday season. While vacancy rates are at a 15-year low and shoppers have returned post-COVID, the ongoing labor crunch resulted in longer wait times on Black Friday, and many retailers…
Scaling Mid-Tier Firms While Utility Providers Buckle
Talk to anyone–literally anyone–whose job it is to keep properties warm, lit, and connected to running water right now, and they’ll sigh. The major labor shortages seen throughout Q1 and Q2 of 2022 hit utility providers hard, and the result…
Meter Management: The Great Manufactured Housing Thorn
Every real estate market has its own set of utility thorns—a persistent group of struggles that tend to dig deep, latch on, and find every possible way to disrupt utility services and gouge property management budgets. And in the mobile…
Utility Rate Audits: Because Assumptions Aren’t a Strategy
Making assumptions about massive amounts of cumulative dollars year-over-year is never a good idea. Yet every year, real estate owners all over the country are making the costly assumption that their utility rates are fair, accurate, and as low as they…
Scaling the Student Turn Mountain
If resident turnover rates were landscapes, rates for conventional multifamily communities would be the Smoky Hills of Kansas, and student housing rates would be the steep, jagged Rockies in Colorado. Because while both community types may experience similar turnover amounts…
Gas and Power Prices: An Escalating Future
Change causes change. As the headlining big numbers that affect our lives and our businesses get bigger, the quieter goods and services that stand on top of them begin to shift in hard to nail down ways. Consider a recent…
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Editor's Picks
Climate Risk Is Now a Portfolio Allocation Question, Not a Reporting Exercise
A practical framework for screening climate risk in multifamily portfolios and identifying market and asset hotspots.
Keep the Heat On: Utility Assistance Resources for Property Teams This Winter
Record-breaking cold across the East is driving heating costs higher and putting pressure on residents and property teams alike.. Meanwhile, in our headquarters in Utah, we’re still scanning the mountains for snow (we’re not bitter). But across the country, winter…
Exploring the YoY Energy Price Hikes
Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
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