Ask an Expert with Jack Davis
Meet Jack Davis Introducing Jack Davis, our new VP of ESG Strategy. With nearly three decades working at the intersection of utilities and real estate, Jack has seen some things. A natural consultant and skilled problem solver, he has designed…
4 Common Mistakes to Avoid when Choosing Bulk Internet
Eighty-nine percent of renters cite high-speed internet access as one of the most important amenities they look for, with it ranking higher than garbage disposals, dishwashers, microwaves, and walk-in closets. In response to this growing demand, bulk internet deployment has become…
Insulation: A Key to Green Construction and Achieving ESG Goals
Insulation has played a pivotal role in construction for millennia. Today, it stands at the forefront of green construction, offering a path to significant energy savings and helping buildings meet Environmental, Social, and Governance (ESG) objectives. This blog delves into…
Unveiling the Future: Insights from the 2024 IFRS Sustainability Symposium
Recently, the International Sustainability Standards Board (ISSB) hosted their second annual International Financial Reporting Standards (IFRS) Sustainability Symposium in New York City. The 2024 IFRS Sustainability Symposium saw a gathering of not only investors, corporations and their advisors, but also dozens of…
Ask an Expert with Ryan Nelson
Meet Ryan Nelson If change was thread, Ryan Nelson weaves tapestries. He’s an entrepreneur, sustainability enthusiast, and current industry leader in the practical implementation of ESG initiatives for the real estate industry. He serves as SVP & General Manager, ESG…
The Strategic Role of ESG
ESG (Environmental, Social, Governance) isn’t your average boardroom buzzword. Contrary to recent politically-driven backlash, ESG is not a political tool. ESG is a framework used to evaluate or measure business strategy. It transcends political agendas to focus on the core…
Outsmart Utility Scams: Your Guide for Resident Protection
Scammers have gotten smarter. And utility scams in particular have become sneakily sophisticated, defrauding unsuspecting consumers of a staggering $239 million each year. In your role as community owner or manager, you’re positioned as the frontline defense tasked with the responsibility of safeguarding…
Ask an Expert with Jeff Smedley
Meet Jeff Smedley More than three decades of hawking technology and services to the real estate industry has hardened Jeff into a ferociously practical source of good advice. He’s a staple of Conservice’s multifamily sales team, and, maybe surprisingly, he…
The Invisible Service Helping Millions and Millions of People
Residents…like property managers, portfolio owners, and probably even to some extent utility providers themselves—kind of hate utilities. Which makes sense. They’re an expense. And unlike a fixed-rate mortgage or car loan, they’re not an especially predictable expense. The weather, varying…
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Ask An Expert: With Sustainability Expert Jason Krychiw
Meet Jason Krychiw Jason Krychiw started his career in the research camp. Yet somewhere between studying biofuels and environmental impacts, he found himself drawn to work with a more direct human impact. That need for purposeful work led him to…
Don’t Mistake AI for Automation: A Primer for Property Management
At October’s Rent Manager User Conference, a speaker asked a room of property management professionals a simple question: “How many of you track the late fees you’re paying on utility bills?” In a room packed with dozens and dozens of…
More Doors = More Moving Parts: Growing Utility Management with Your Portfolio
More Doors = More Moving Parts: Growing Utility Management with Your Portfolio It’s alive! The multifamily market is alive! The industry’s biggest property managers have developed a serious appetite for growth. This year’s rankings show just how many doors they’ve added.…
The State of Manufactured Housing in 2026
The State of Manufactured Housing in 2026 | RSS.com In 2024, we said manufactured housing was parking itself at the intersection of innovation and resilience. Two years later, the industry has A LOT more traffic to manage. Demand for manufactured…
Utility Theft Detection: Protecting Revenue with Smart Monitoring
What does a case of “utility theft” even look like? A broken meter? A cyber attack? Someone hotwiring an electric panel like it’s some kind of car? Utility theft is a broad term for a simple concept—the loss of recoverable revenue to undetected utility use. This can include physical meter tampering, missed service transfers, account…
The Only 5 Utility Management Companies Worth Considering in 2026
The multifamily utility market has no shortage of providers. But only a handful offer the scale, service depth, technology, or specialization to deserve serious consideration in 2026. Five stand out: Conservice (unashamed plug, but true is true), RealPage, Yardi, Entrata, and Zego. Each brings a different strength to the table. Some embed utilities directly into…
Why Should You Centralize Your Utility Management?
TL;DR Ever hear the saying “you need to get your ducks in a row”? That can be a difficult ask when those ducks are running in different directions, across multiple states. Some are even hiding from you, with a few practically kidnapped by strangers, turning duck management into a wild goose chase. Unfortunately, we’re handling…
Broadband Summit 2026 Debrief: The Infrastructure of Connectivity
Telecom strategy used to be limited to a few baseline questions: Who is the provider? What speeds do they offer? And are they offering the best rate? That was often the extent of the decision-making process. Walking out of Broadband Summit 2026, one thing was clear: those questions aren’t enough anymore. Internet has outgrown the…
Rental Junk Fee Laws in 2026: What Utility Billing Teams Need to Know
TL;DR: Fee transparency law is tightening in 2026, and most of the new rules target disclosure, not the formulas billing teams use to calculate a utility bill-back. This guide breaks down what counts as a junk fee, where disclosure rules end, and billing accuracy begins, the laws currently in effect, and practical steps to keep…
The How-to Guide for Reducing CAM Charges and Shared Space Costs
TL;DR When investigating where to reduce CAM charges and multifamily common-area costs, shared utility expenses might be the place to start. A higher bill doesn’t automatically signal waste, so it’s important to compare cost and consumption before deciding where to act. HVAC, lighting, water systems, and amenity equipment are good places to identify any mismatches…
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