Ask an Expert with Ryan Nelson
Meet Ryan Nelson If change was thread, Ryan Nelson weaves tapestries. He’s an entrepreneur, sustainability enthusiast, and current industry leader in the practical implementation of ESG initiatives for the real estate industry. He serves as SVP & General Manager, ESG…
The Strategic Role of ESG
ESG (Environmental, Social, Governance) isn’t your average boardroom buzzword. Contrary to recent politically-driven backlash, ESG is not a political tool. ESG is a framework used to evaluate or measure business strategy. It transcends political agendas to focus on the core…
Outsmart Utility Scams: Your Guide for Resident Protection
Scammers have gotten smarter. And utility scams in particular have become sneakily sophisticated, defrauding unsuspecting consumers of a staggering $239 million each year. In your role as community owner or manager, you’re positioned as the frontline defense tasked with the responsibility of safeguarding…
Ask an Expert with Jeff Smedley
Meet Jeff Smedley More than three decades of hawking technology and services to the real estate industry has hardened Jeff into a ferociously practical source of good advice. He’s a staple of Conservice’s multifamily sales team, and, maybe surprisingly, he…
The Invisible Service Helping Millions and Millions of People
Residents…like property managers, portfolio owners, and probably even to some extent utility providers themselves—kind of hate utilities. Which makes sense. They’re an expense. And unlike a fixed-rate mortgage or car loan, they’re not an especially predictable expense. The weather, varying…
Winning the Big Utilities Game
The Big Game fervor is mounting across America. Fans make meticulous plans for their game-day feasts – wings, nachos, or perhaps a mix of both – and don colors to root for their favorite team. Living rooms turn into arenas,…
The Value of Specific ESG & Sustainability Goals
As ESG and sustainability-focused funds continue to increase exponentially from one year to the next, growing by more than 127% since 2019, real estate owners around the globe are quickly shifting their priorities and drafting up new initiatives to meet the…
Let’s Talk LEDs: A Bright Future for Energy Efficiency
In the world of building innovation, retrofits are increasingly becoming the stars, and among these, LED lighting shines the brightest. As the global focus shifts towards energy efficiency and environmental stewardship, LED technology is stepping into the spotlight. With the gradual…
Ask an Expert with Jerry Davis
Meet Jerry Davis Multifamily wizard. Utilities whisperer. The Chief Sales Officer of the Conservice team dedicated to teaching America how great it is to let someone else handle utilities for you. He’s the point of Conservice’s spear, and as such, he has…
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Editor's Picks
Exploring the YoY Energy Price Hikes
Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily
In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…
Your Utilities Might Be Lying to You.
Preventing Losses from Errors, Theft, and Oversight. Utilities don’t always tell the whole truth. At least not without a little verification. Between billing errors, meter issues, and missed rate updates, it’s easy for even the most diligent property teams to…
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