
Meet Todd Brandel
An entrepreneurial, law-degree-wielding, ESG advocate for the nation’s largest utility management company. He’s thrived through America’s two key phases of sustainability awareness, and he has a lot of wisdom to share on rolling up your business’s sleeves and putting in the groundwork for a dependable, profitable ESG infrastructure.
How does somebody go from building businesses and practicing law
TO SHARING SOUND ESG PRACTICES WITH PROPERTY MANAGEMENT COMPANIES?
“It might sound cheesy, but my journey to ESG is a lot like the journey for some of our most successful customers-lots of small, wise steps toward a big, happy outcome. I mean, I started my career managing mid-size residential properties. At first, it was all about reducing costs. I noticed how sustainable practices-better waste management, energy conservation, etc.-they didn’t just save money. They also made residents happy. People noticed. People cared how the way they lived impacted their community. That initial success pushed me to look deeper into the ways that environmental initiatives intersected with broader business goals, and before I knew it, ESG had become my career focus.”
When we asked you how the industry had changed, you talked about
AMERICA EMBRACING ESG 2.0. SPEAK TO THAT.
“Yeah, well when I started out, ESG was more of an…optional bonus-something you might showcase in order to stand out. Something you might invest in to do your part and do the right thing. Which wasn’t always the easiest strategy to pitch to property owners. But today, man, it’s non-negotiable. Residents expect it, investors demand it, and regulators are increasingly enforcing it. ESG has evolved from a 1.0 ‘nice-to-have’ to a 2.0 ‘fiscally responsible, profit-driving, and legally required need-to-have.’ I’ve watched this shift accelerate too, especially over the last five years. Properties without a sustainability plan are finding themselves at a disadvantage, both in market competitiveness and operational resilience.”
Implementing ESG can be challenging.
WHAT’S THE BIGGEST HURDLE YOU SEE FOR PROPERTY MANAGERS?
“Getting started. The biggest challenge is definitely the initial integration. Many property managers want to adopt sustainable practices, but they don’t know where to start or how to align those efforts with their existing business strategies. Plus, the term ‘ESG’ itself can feel overwhelming; it encompasses SO much-energy efficiency, resident wellness, fair labor practices…so much. I always recommend starting with a clear audit of current operations to identify practical entry points. This approach helps teams take small, meaningful steps without feeling like they need to tackle everything at once.”
What does the future hold for
ESG IN PROPERTY MANAGEMENT?
“Comprehensive, tech-driven solutions. We’re already seeing a shift from isolated efforts, like recycling programs or LED retrofits, to full-scale smart building systems that monitor and optimize everything from energy use to air quality. ESG goals will continue to merge with technological advancements, creating environments that are sustainable and adaptable. Property managers who invest now in integrated, future-proof tech will be the ones setting industry standards down the line.”
What’s one key piece of advice you’d give to property managers
JUST STARTING THEIR ESG JOURNEY?
“Don’t let perfection be the enemy of progress. It’s better to start small and make steady, thoughtful improvements than to get stuck planning an ideal that’s never executed. Begin with what you have, measure your progress, and build from there. ESG isn’t a sprint; it’s a marathon with long-term benefits for both your properties and the communities you serve.”Follow Todd on LinkedIn
Hear from more experts in tech and utility management at Conservice.
Subscribe To Our Blog Newsletter
Keep yourself ahead of the curve with the latest utility news, trends, & resources.
Editor's Picks
Ask An Expert with Sustainability Expert, Sandra Closson
Meet Sandra Closson Some people see spreadsheets full of utility data. Sandra sees a story about how a building operates and where it can improve. With nearly three decades of professional experience and 17 years in sustainability, Sandra has built…
The Next Chapter of Single Family Operations
At some point “more” stops being the answer. The single family industry has spent the last decade defining success as growth. Build new properties, acquire existing properties, attract institutional investment, repeat. Portfolios grew from hundreds of homes to thousands. “More”…
RUBS Utility Billing vs. Submetering: A Decision Guide
RUBS Utility Billing vs. Submetering A Decision Gu | RSS.com TL;DR: Not every property gets to choose between RUBS and submetering – your building, budget, and state regulations all play a role. RUBS (Ratio Utility Billing System) is faster and…
NAA 2026 Debrief: AI Everywhere, Automation Under Pressure, and the Human Work of Multifamily
NAA 2026 Debrief: AI Everywhere, Automation Under | RSS.com Attending this year’s Apartmentalize (which was truly excellent, by the way), you couldn’t help but notice a contrast. On the one hand, the vendor floor was an absolute sea of AI…
Inside Multifamily with NAA President & CEO Bob Pinnegar
Inside Multifamily with NAA President & CEO Bob Pi | RSS.com Conservice’s Lauren Howard sits down with National Apartment Association President and CEO Bob Pinnegar to discuss the current state of the rental housing industry. From supply and affordability challenges…
Retain Residents Longer with Transparent, Fair Utility Billing
Improve resident retention with transparent utility billing. Build trust, increase resident satisfaction, reduce disputes, and support lease renewals with fair billing practices.
Power in Partnership: Building a Real Estate Tech Ecosystem That Works
More tech doesn’t always mean a better resident experience. The true potential lies not in individual tools, but in how they work together. From internet to access control, smart home tech to resident experience platforms, properties rely on a growing…
2026 Building Performance Standards Compliance by City
Stay ahead of 2026 building performance standards like Local Law 97. Track city deadlines, understand penalties, upgrade properties, and take action to stay compliant.
Good Data In, Good Data Out: The Key To Turn Season
It’s that time of year again for student housing. Move-outs are piling up nearly as fast as move-ins and student housing operators and property teams have just a few short weeks to get it all sorted before the next wave…
Improving Resident Experience Through Connectivity: 4 Reasons Bulk Internet Actually Works
Multifamily owners and operators are rethinking how connectivity is delivered. Bulk internet programs are becoming an increasingly valuable solution.
Experience Effortless Utility Management and Cost Savings
Connect with us today to discover how our solutions can ease tenant billback, streamline utility management, and reduce your costs and energy usage. Make your utility management smarter and more efficient with Conservice!