BTR Breakdown: Key Insights from IMN
We are fresh back from IMN BTR with some key insights. Watch Zach break it down and build it back (to rent).
Reading the Tariff Tea Leaves: What’s in the Cards for the Multifamily Market in 2025?
Phew. What a whirlwind the last few months have been. Between shifting policies and economic tremors, who wouldn’t love a psychic reading to see where this is all headed? And if there’s one change that could have a particularly strong…
DI…Why? Our Industry’s Journey from Self Service to Managed Utilities
History doesn’t loop in circles—it zig zags in figure eights. And after 25 years supporting the property management industry, (did we mention it’s our quarter-century anniversary this year?) we’ve watched property owners and managers navigate everything from the predictable tides…
Substandard Submeters? Ditch the Subpar for the Superb
You know you’re officially an expert in utility management when innovative metering systems get you excited and submeters are the cherry on top. These small but mighty devices provide granular insights into energy, water, and gas usage, helping property owners…
We, Robot: The Multifamily AI and Centralization Connection
Way back in 2004, the world knew the Artificial Intelligence revolution was coming. With films like I, Robot and the astutely named A.I. Artificial Intelligence, we saw depictions of humanoid robots roaming the planet and pulling on our heartstrings. It’s now 2025, and…
Bringing Bulk Internet to Single Family Rentals at Scale
Bulk internet programs have long been a game-changer for multifamily operators, offering reliable, high-speed internet as an in-demand amenity to residents while boosting property success. But implementing a bulk internet program in a single family rental (SFR) environment presents unique…
Utility Wisdom: Bulk Internet 101 with Mike Doucette
Tired of dealing with resident WiFi complaints, endless provider calls, and move-in connectivity headaches? Bulk internet is your solution! In this video, we’ll break down how always-on, high-speed internet powered by Onboard boosts resident satisfaction, reduces complaints, and simplifies property…
Ask an Expert with Dax Madsen
Meet Dax Madsen, Director of WasteX One man’s trash may be another man’s treasure. For Dax Madsen (Director of WasteX at Conservice), it’s both. With a knack for turning piles of waste into piles of insights, Dax proves that in waste management,…
The Boom is Over: How Smart Single Family Operators Are Staying Profitable
If you’ve been banking on automatic rent bumps to keep margins healthy, it’s time to rethink your strategy. The best SFR owners and operators in 2025 aren’t chasing higher rents—they’re playing smarter, reducing costs, and maximizing NOI.
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Editor's Picks
Retain Residents Longer with Transparent, Fair Utility Billing
Improve resident retention with transparent utility billing. Build trust, increase resident satisfaction, reduce disputes, and support lease renewals with fair billing practices.
Power in Partnership: Building a Real Estate Tech Ecosystem That Works
More tech doesn’t always mean a better resident experience. The true potential lies not in individual tools, but in how they work together. From internet to access control, smart home tech to resident experience platforms, properties rely on a growing…
2026 Building Performance Standards Compliance by City
Stay ahead of 2026 building performance standards like Local Law 97. Track city deadlines, understand penalties, upgrade properties, and take action to stay compliant.
Good Data In, Good Data Out: The Key To Turn Season
It’s that time of year again for student housing. Move-outs are piling up nearly as fast as move-ins and student housing operators and property teams have just a few short weeks to get it all sorted before the next wave…
Improving Resident Experience Through Connectivity: 4 Reasons Bulk Internet Actually Works
Multifamily owners and operators are rethinking how connectivity is delivered. Bulk internet programs are becoming an increasingly valuable solution.
Conflict in Iran Affects Utility Costs
The situation in Iran is already having measurable economic effects. While much of the attention has focused on geopolitical implications, the financial impact on consumers is becoming increasingly clear. At the time of this publication, U.S. consumers have absorbed an…
A Practical Way to Prioritize Climate Risk Across Your Portfolio [Rent at Risk: Part 3]
Climate risk analysis produces a long list of exposures across assets and markets, but it does not always produce a clear path forward. How should you leverage and prioritize available data?
Utility University: March 2026
Utility costs are rising but this isn’t just another temporary spike. From increasing energy demand to the growing role of internet as essential infrastructure, the utility landscape is evolving fast. Here’s what property teams need to know to stay ahead.
The ROAD to Housing Act: What It Means for Supply, Renters, and Operators
The Senate passed the ROAD to Housing Act on March 12 with an 89-10 vote. That kind of margin is rare, especially for something as complex as housing policy. On paper, that kind of support should signal momentum. In reality, it highlights something more interesting.
What 650 Property Audits Revealed About Utility Rate Misalignment
Most utility bills are treated as a given. They arrive, they’re processed, and they’re paid. In some cases, they’re allocated or passed through to residents, but structurally, they are rarely questioned. Utilities tend to sit in the category of “fixed”…
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