Ask an Expert with Michelle Winters
Meet Michelle Winters ESG translator. Risk mitigator. Vice President of ESG Sales at Conservice. Michelle doesn’t think of herself as a salesperson-and that’s kind of the point. With over a decade of experience helping companies build responsible, resilient strategies that…
Utilities Need a Seat at Your Next Budget Meeting
Budget season is here, and while teams are taking a closer look at every line on the P&L, utilities often get reduced to a simple percentage increase and treated as if costs are predictable. It’s a risky assumption. Utilities impact NOI,…
Ask an Expert with Tiffany Bergsjo
Meet Tiffany Bergsjo In honor of our 25th anniversary, we are celebrating our most tenured Utility Expert: Tiffany Bergsjo. As Director of Engineering, she’s been part of Conservice since nearly the beginning, joining in August 2003. From coding in the first office with…
NAA Apartmentalize 2025 Debrief: How BTR, AI, and ESG Are Reshaping Multifamily
Each year, NAA Apartmentalize is split down the middle into two loud worlds: the vendor floor and the breakout sessions. On the vendor floor, you’ll be confronted by everything from rent optimization platforms to emotional support duck registration tools. It’s…
Compliance & Corporate Responsibility Under the New Administration
Trying to gauge where your sustainability strategy stands right now? You’re not alone. Policies shift. Executive orders fly. And yet, many companies are still pushing forward. The challenge? Staying on top of changing federal, state, and local-level requirements, all while balancing investor expectations and meeting customer needs.
Watt’s Next: AI and the Future of Multifamily Energy Management
In the fast-evolving world of multifamily housing, AI isn’t just for chatbots and leasing automation anymore. It’s flipping the switch on a critical area of operational efficiency: energy management. We’ve already discussed how AI supports centralization in leasing, maintenance, marketing, and resident experience.…
Utility & Operations Trends to Watch: Insights from Conservice Connect Multifamily
Compliance updates. NOI pressure. Cathedral thinking. Doesn’t sound like lively dinner table conversation. But if you’re a multifamily owner or operator, these topics are high on your priority list and were discussed at length in sessions, over meals, and during…
Ask an Expert with Larry Furr
Meet Larry Furr At Onboard, Conservice’s bulk internet management solution, delivering seamless, connected living experiences starts with the right technology-and the right leadership behind it. That’s where Larry Furr comes in. As Senior Vice President of Product, Larry has been…
From Scores to Standards: ESPM’s Growing Impact on Compliance
ENERGY STAR Portfolio Manager (ESPM), the a benchmarking platform, is more than just a tracking tool—it’s a compliance essential. In this episode, we unpack how ESPM compares your properties to peers nationwide, offers real-time efficiency insights, and plays a growing…
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Editor's Picks
Retain Residents Longer with Transparent, Fair Utility Billing
Improve resident retention with transparent utility billing. Build trust, increase resident satisfaction, reduce disputes, and support lease renewals with fair billing practices.
Power in Partnership: Building a Real Estate Tech Ecosystem That Works
More tech doesn’t always mean a better resident experience. The true potential lies not in individual tools, but in how they work together. From internet to access control, smart home tech to resident experience platforms, properties rely on a growing…
2026 Building Performance Standards Compliance by City
Stay ahead of 2026 building performance standards like Local Law 97. Track city deadlines, understand penalties, upgrade properties, and take action to stay compliant.
Good Data In, Good Data Out: The Key To Turn Season
It’s that time of year again for student housing. Move-outs are piling up nearly as fast as move-ins and student housing operators and property teams have just a few short weeks to get it all sorted before the next wave…
Improving Resident Experience Through Connectivity: 4 Reasons Bulk Internet Actually Works
Multifamily owners and operators are rethinking how connectivity is delivered. Bulk internet programs are becoming an increasingly valuable solution.
Conflict in Iran Affects Utility Costs
The situation in Iran is already having measurable economic effects. While much of the attention has focused on geopolitical implications, the financial impact on consumers is becoming increasingly clear. At the time of this publication, U.S. consumers have absorbed an…
A Practical Way to Prioritize Climate Risk Across Your Portfolio [Rent at Risk: Part 3]
Climate risk analysis produces a long list of exposures across assets and markets, but it does not always produce a clear path forward. How should you leverage and prioritize available data?
Utility University: March 2026
Utility costs are rising but this isn’t just another temporary spike. From increasing energy demand to the growing role of internet as essential infrastructure, the utility landscape is evolving fast. Here’s what property teams need to know to stay ahead.
The ROAD to Housing Act: What It Means for Supply, Renters, and Operators
The Senate passed the ROAD to Housing Act on March 12 with an 89-10 vote. That kind of margin is rare, especially for something as complex as housing policy. On paper, that kind of support should signal momentum. In reality, it highlights something more interesting.
What 650 Property Audits Revealed About Utility Rate Misalignment
Most utility bills are treated as a given. They arrive, they’re processed, and they’re paid. In some cases, they’re allocated or passed through to residents, but structurally, they are rarely questioned. Utilities tend to sit in the category of “fixed”…
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