From Scores to Standards: ESPM’s Growing Impact on Compliance
ENERGY STAR Portfolio Manager (ESPM), the a benchmarking platform, is more than just a tracking tool—it’s a compliance essential. In this episode, we unpack how ESPM compares your properties to peers nationwide, offers real-time efficiency insights, and plays a growing…
What’s New in the GRESB 2025 Portal? Know These Key Updates for Stronger Scores
GRESB season is officially here. The portal opened April 1 and closes July 1, so real estate ESG teams everywhere are deep in documentation mode. But before you dive in too deep, it’s worth slowing down and getting familiar with what’s…
What Is a Technology Amenity — and How Do You Actually Manage One?
For years, “amenities” in residential real estate have mostly meant physical spaces: gyms, pools, dog parks, co-working lounges. These are features residents can see and touch – and operators can maintain through established processes. But today’s residents expect more. The…
Utility University | April 2025: Key Insights and Industry Trends
Catch the latest industry news, utility trends, and updates for April 2025 — all in one quick roundup. Stay informed on what’s shaping real estate, utilities, and property management this month!
Manufactured Housing Moves Forward: Insights from the IMN Forum
At this year’s IMN Manufactured Housing Forum, one thing was clear: manufactured housing has solidified its role as a critical component of the U.S. housing market. As demand grows, available homes become harder to find, and residents expect more from…
When the Rules Shift, So Should Your Single Family Playbook
The rules for owning and operating single family rental homes are changing—and not slowly. Local governments are rewriting zoning codes. States are cracking down on how utilities get billed. And regulators from Minnesota to California are folding rental portfolios into…
From Complaints to Compliments: 7 Ways to Wow Multifamily Residents
“A satisfied customer tells a friend; an unsatisfied customer tells the world.” Let’s face it: if you search for utility-related complaints online, you’ll find plenty. We’ve seen it too—residents frustrated with rising bills and unclear charges, sometimes assuming Conservice is…
The Senior Living Surge: How to Build Smart and Manage Smarter
Senior living isn’t just multifamily with wider hallways and handrails. It’s a layered, regulated, high-touch environment with operational challenges that developers and investors often underestimate. Demand might be exploding—but delivering a successful community takes more than blueprints and permits.
How Green Buildings Drive Impact for Earth Day and Beyond
It usually starts with a small moment. Someone notices the constant drip of a leaky faucet. A maintenance tech flags a building that’s using way more water than expected. A property manager wonders if energy costs really have to be that high.…
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Editor's Picks
The ROAD to Housing Act: What It Means for Supply, Renters, and Operators
The Senate passed the ROAD to Housing Act on March 12 with an 89-10 vote. That kind of margin is rare, especially for something as complex as housing policy. On paper, that kind of support should signal momentum. In reality,…
What 650 Property Audits Revealed About Utility Rate Misalignment
Most utility bills are treated as a given. They arrive, they’re processed, and they’re paid. In some cases, they’re allocated or passed through to residents, but structurally, they are rarely questioned. Utilities tend to sit in the category of “fixed”…
The 8 Climate Hazards Multifamily Investors Should Be Screening For
Some hazards create gradual operational pressure. Others introduce the potential for sudden, high-impact loss events. Some are widespread across nearly every region. Others are highly concentrated geographically but carry larger financial consequences when they occur. Understanding those differences is critical when screening portfolios. Because not all climate hazards carry the same implications for multifamily performance.
Vacant Cost Recovery (VCR): The Complete 2026 Guide
Under the right circumstances, pressure creates diamonds. In multifamily housing, today’s operating pressure may have the right circumstances for a similar transformation. Rising utility costs, tighter margins, and increased regulatory scrutiny are pushing property managers to uncover efficiencies they may…
New Rules. Same Old Trash. Ask an Expert with Tedd Schonsheck
Meet Tedd Schonsheck: Waste strategist. Former Army officer. Recovering retail executive. Now, he’s one of the people dedicated to making sure trash actually works for property owners and managers.
Climate Risk Is Now a Portfolio Allocation Question, Not a Reporting Exercise
A practical framework for screening climate risk in multifamily portfolios and identifying market and asset hotspots.
Keep the Heat On: Utility Assistance Resources for Property Teams This Winter
Record-breaking cold across the East is driving heating costs higher and putting pressure on residents and property teams alike.. Meanwhile, in our headquarters in Utah, we’re still scanning the mountains for snow (we’re not bitter). But across the country, winter…
Exploring the YoY Energy Price Hikes
Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.
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Connect with us today to discover how our solutions can ease tenant billback, streamline utility management, and reduce your costs and energy usage. Make your utility management smarter and more efficient with Conservice!
