The ESG/ROI Connection: Create Value for Real Estate through Environmental, Social, and Governance Initiatives
ESG (Environmental, Social, and Governance) is reshaping the landscape of real estate investment, proving that smart business strategies align profit with planetary well-being. Despite facing criticisms for its perceived political leanings and questions about its direct impact on stock performance,…
Wisdom En Masse: Analyzing the NAA Pulse Survey
What happens when more than two thousand property management professionals share their insights, experiences, goals, and anxieties in one focused census? You get the NAA Pulse Survey. At the end of August, National Apartment Association (NAA, a multifamily industry pillar for…
Riding the Wave of Change: How Demographic Shifts Reshape Multifamily Housing
The only constant is change. Ride the wave of change or…find yourself beneath it. As a business navigating choppy waters, understanding and adapting to change is not just a smart strategy – it’s a necessity. This is especially true in…
Revitalizing Urban Landscapes: The Rise of Green Roofs and Living Walls
In a world that increasingly demands sustainable practices, property managers stand at the crossroads of expectation and innovation. This article marks the beginning of a series unraveling the layered benefits of retrofits, starting with the multifaceted advantages of green roofs…
Smart is Smarter – Why it Might be Time to Make Your Multifamily Property a Smart Building
Apartment communities might just outsmart your phone—the future isn’t on the horizon, it’s at your doorstep. The rise of artificial intelligence and automation technology is not confined merely to industries and workspaces. It has seamlessly found its way into our…
The RISK OF RECESSION has…changed? Direction on the Pivot.
Recession and interest rates. Interest rates and inflation. Rents flattening. Recession. Interest rates. That about sums up the last several months of headlines in the real estate industry. And for good reason. We’re definitely in a headwind economic climate, and…
The Advantage of Sustainable Utilities – How Residents & Property Managers Benefit
Hey Siri, steer clear of the economic downturn… Sounds nice, right? In the ever-evolving landscape of the multifamily industry, with rising rents and record-high summer utility bills, the challenge for property owners and managers is clear: ensure affordability while upholding the quality of life…
Hail and Its Impact on Property Owners
Smells like rain… Extreme weather events are becoming more frequent. It’s not a fun fact, but it is a measurable phenomena all over the world. And everyone, from the real estate insurance industry to PropTech innovators and regulatory watchdogs are…
The Massachusetts Green Bank: An Empty Office Precedent for the U.S.?
“Use it up. Wear it out. Make it do or do without.” A classic from the Great Depression, and the heart and soul of the Massachusetts Community Climate Bank, or “Green Bank” as it is more widely understood. At the…
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Editor's Picks
Keep the Heat On: Utility Assistance Resources for Property Teams This Winter
Record-breaking cold across the East is driving heating costs higher and putting pressure on residents and property teams alike.. Meanwhile, in our headquarters in Utah, we’re still scanning the mountains for snow (we’re not bitter). But across the country, winter…
Exploring the YoY Energy Price Hikes
Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily
In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…
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