When the Rules Shift, So Should Your Single Family Playbook
The rules for owning and operating single family rental homes are changing—and not slowly. Local governments are rewriting zoning codes. States are cracking down on how utilities get billed. And regulators from Minnesota to California are folding rental portfolios into…
From Complaints to Compliments: 7 Ways to Wow Multifamily Residents
“A satisfied customer tells a friend; an unsatisfied customer tells the world.” Let’s face it: if you search for utility-related complaints online, you’ll find plenty. We’ve seen it too—residents frustrated with rising bills and unclear charges, sometimes assuming Conservice is…
The Senior Living Surge: How to Build Smart and Manage Smarter
Senior living isn’t just multifamily with wider hallways and handrails. It’s a layered, regulated, high-touch environment with operational challenges that developers and investors often underestimate. Demand might be exploding—but delivering a successful community takes more than blueprints and permits.
How Green Buildings Drive Impact for Earth Day and Beyond
It usually starts with a small moment. Someone notices the constant drip of a leaky faucet. A maintenance tech flags a building that’s using way more water than expected. A property manager wonders if energy costs really have to be that high.…
Ask an Expert with Kenny Bement
Meet Kenny Bement If you think all accountants are quiet number-crunchers in dark rooms… you haven’t met Kenny Bement. Our Chief Accounting Officer has been at Conservice for just over a year, but his finance chops run deep…like, wrote-the-actual-accounting-rules and numbers-are-in-my-blood deep. He’s worked…
BTR Breakdown: Key Insights from IMN
We are fresh back from IMN BTR with some key insights. Watch Zach break it down and build it back (to rent).
Reading the Tariff Tea Leaves: What’s in the Cards for the Multifamily Market in 2025?
Phew. What a whirlwind the last few months have been. Between shifting policies and economic tremors, who wouldn’t love a psychic reading to see where this is all headed? And if there’s one change that could have a particularly strong…
DI…Why? Our Industry’s Journey from Self Service to Managed Utilities
History doesn’t loop in circles—it zig zags in figure eights. And after 25 years supporting the property management industry, (did we mention it’s our quarter-century anniversary this year?) we’ve watched property owners and managers navigate everything from the predictable tides…
Substandard Submeters? Ditch the Subpar for the Superb
You know you’re officially an expert in utility management when innovative metering systems get you excited and submeters are the cherry on top. These small but mighty devices provide granular insights into energy, water, and gas usage, helping property owners…
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Editor's Picks
Climate Risk Is Now a Portfolio Allocation Question, Not a Reporting Exercise
A practical framework for screening climate risk in multifamily portfolios and identifying market and asset hotspots.
Keep the Heat On: Utility Assistance Resources for Property Teams This Winter
Record-breaking cold across the East is driving heating costs higher and putting pressure on residents and property teams alike.. Meanwhile, in our headquarters in Utah, we’re still scanning the mountains for snow (we’re not bitter). But across the country, winter…
Exploring the YoY Energy Price Hikes
Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
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