The Rippling Effects of Waste Labor Shortages
Like many industries, waste haulers are still experiencing COVID-19-related difficulties, primarily the effects of labor shortages. Shortages were a problem before the pandemic began, and it has only been exacerbated. Labor shortages mean that service levels have been difficult for…
6 Money-Saving Tips for Multifamily Property Owners
If you are a multifamily property owner, there’s a lot you need to do for things to run smoothly. Ensuring your units are full and maintaining happy tenants is only part of your job. On the business end of things,…
New Changes to Credit Score Reporting for Multifamily Housing
Credit scores are an integral part of everyone’s financial life. A good credit score can unlock savings and other financial benefits, like low interest rates and more favorable terms. Because timely rent payments are not traditionally reported to credit agencies,…
Why Vacant Cost Recovery is Important
Communities often bill their residents for various utility charges like water, sewer, and trash. However, there are two utilities that residents are typically required to set up in their own name with the local utility provider: electric and gas. What…
3 Ways Retail Operators Reduce Their Utility Expenses
In today’s economic climate, it’s becoming glaringly evident that retailers need to save money to make money. While there may seem like endless avenues to explore when looking to cut operating costs, there is one often overlooked: Utilities. Utilities are…
5 Things You’re Doing Wrong With Your Multifamily Utilities
Running a multifamily community is no easy task, and when you have multiple communities to manage it becomes even more difficult. As such, it’s natural that you would stick to tried and true practices whenever possible. However, times evolve, laws…
How to Use RUBS to Improve Utility Cost Recovery
If your property isn’t equipped with submeters, you might be wondering how to fairly charge your residents for utilities. RUBS uses the property’s shared utility expenses to calculate resident charges using a predetermined formula. What Does RUBS Stand For? RUBS…
Minimize Risk, Increase Your Bottom Line
Multifamily property owners are tasked with managing regulatory compliance in a multitude of ways; evictions, landlord and tenant laws, fair housing, and data security and privacy, just to name a few. So, it comes as no surprise to hear that…
Property Owners Overpay on Utilities by 15%
Property owners across the nation are overpaying for their utilities by way of ineffective provider rates and errors. Utilities are one of the largest operating expenses for property owners and provider errors are on the rise, resulting in unnecessary overspending…
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Editor's Picks
Onboard Is Now Conservice Internet Management
Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…
Senior Living Runs on Care (and Careful Utility Management)
Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show…
The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance
Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.
Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?
Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.
What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts
Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…
California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know
New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…
Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications
We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…
Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily
In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…
Your Utilities Might Be Lying to You.
Preventing Losses from Errors, Theft, and Oversight. Utilities don’t always tell the whole truth. At least not without a little verification. Between billing errors, meter issues, and missed rate updates, it’s easy for even the most diligent property teams to…
The First Bills Are In. Here’s What Early Utility Data Reveals About Student Housing
Move-in day has come and gone. The carpets are clean, the furniture is set, and the flood of parents and students with boxes and carts has finally slowed. For operators, the chaos of Turn is behind them. But another wave…
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