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Conservice Blog

Managing Utility Costs in the Shadow of a Recession

By William Bailey | February 21, 2023

Recession. The ugliest game of will they won’t they nobody wants to play. Is it coming? Is it not? Will it be mild or crack the sky? For property owners, it’s a crucial question. The amount of variable expenses, from utility costs…

The Alphabet Soup of ESG

By Lauren Bevilacqua | January 18, 2023

ESG (Environmental, Social, Governance) is more than just a buzzword in current news circulation. Topics like climate change and social justice likely come to mind when you think of ESG. However, ESG initiatives include much more. More and more companies recognize the…

Bracing for the Holiday Spike: A Shopping Center Snapshot

By William Bailey | December 14, 2022

It’s a mixed shopping bag for shopping center operators, property managers, and retailers this holiday season. While vacancy rates are at a 15-year low and shoppers have returned post-COVID, the ongoing labor crunch resulted in longer wait times on Black Friday, and many retailers…

Scaling Mid-Tier Firms While Utility Providers Buckle

By William Bailey | November 30, 2022

Talk to anyone–literally anyone–whose job it is to keep properties warm, lit, and connected to running water right now, and they’ll sigh. The major labor shortages seen throughout Q1 and Q2 of 2022 hit utility providers hard, and the result…

Meter Management: The Great Manufactured Housing Thorn

By William Bailey | August 17, 2022

Every real estate market has its own set of utility thorns—a persistent group of struggles that tend to dig deep, latch on, and find every possible way to disrupt utility services and gouge property management budgets. And in the mobile…

Utility Rate Audits: Because Assumptions Aren’t a Strategy

By William Bailey | August 4, 2022

Making assumptions about massive amounts of cumulative dollars year-over-year is never a good idea. Yet every year, real estate owners all over the country are making the costly assumption that their utility rates are fair, accurate, and as low as they…

Scaling the Student Turn Mountain

By William Bailey | June 8, 2022

If resident turnover rates were landscapes, rates for conventional multifamily communities would be the Smoky Hills of Kansas, and student housing rates would be the steep, jagged Rockies in Colorado. Because while both community types may experience similar turnover amounts…

Gas and Power Prices: An Escalating Future

By William Bailey | May 27, 2022

Change causes change.  As the headlining big numbers that affect our lives and our businesses get bigger, the quieter goods and services that stand on top of them begin to shift in hard to nail down ways. Consider a recent…

Don’t Let Utilities Eat Your Accountants

By William Bailey | April 22, 2022

Accountants create value. They’re money managing superheroes. Individually, they analyze expenditures and maintain your business’s institutional compliance. As a part of a whole, the financial reports and future-earnings analyses they create are the foundation of business intelligence. Essentially, they fuel growth.…

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Editor's Picks

NAA 2026 Debrief: AI Everywhere, Automation Under Pressure, and the Human Work of Multifamily

By William Bailey | July 2, 2026

Attending this year’s Apartmentalize (which was truly excellent, by the way), you couldn’t help but notice a contrast.  On the one hand, the vendor floor was an absolute sea of AI and agentic technology marketing. AI banners, AI leasing agents,…

Inside Multifamily with NAA President & CEO Bob Pinnegar

By Lauren Bevilacqua | June 30, 2026

Inside Multifamily with NAA President & CEO Bob Pi | RSS.com Conservice’s Lauren Howard sits down with National Apartment Association President and CEO Bob Pinnegar to discuss the current state of the rental housing industry. From supply and affordability challenges…

Retain Residents Longer with Transparent, Fair Utility Billing

By Kellianne Gammill | June 11, 2026

Improve resident retention with transparent utility billing. Build trust, increase resident satisfaction, reduce disputes, and support lease renewals with fair billing practices.

Power in Partnership: Building a Real Estate Tech Ecosystem That Works

By Denver Hollingsworth | June 9, 2026

More tech doesn’t always mean a better resident experience. The true potential lies not in individual tools, but in how they work together. From internet to access control, smart home tech to resident experience platforms, properties rely on a growing…

2026 Building Performance Standards Compliance by City

By Kellianne Gammill | May 22, 2026

Stay ahead of 2026 building performance standards like Local Law 97. Track city deadlines, understand penalties, upgrade properties, and take action to stay compliant.

Good Data In, Good Data Out: The Key To Turn Season

By Kellianne Gammill | May 14, 2026

It’s that time of year again for student housing. Move-outs are piling up nearly as fast as move-ins and student housing operators and property teams have just a few short weeks to get it all sorted before the next wave…

Improving Resident Experience Through Connectivity: 4 Reasons Bulk Internet Actually Works

By Denver Hollingsworth | May 7, 2026

Multifamily owners and operators are rethinking how connectivity is delivered. Bulk internet programs are becoming an increasingly valuable solution.

Conflict in Iran Affects Utility Costs

By Kellianne Gammill | April 28, 2026

The situation in Iran is already having measurable economic effects. While much of the attention has focused on geopolitical implications, the financial impact on consumers is becoming increasingly clear. At the time of this publication, U.S. consumers have absorbed an…

A Practical Way to Prioritize Climate Risk Across Your Portfolio [Rent at Risk: Part 3]

By Jack Davis | April 16, 2026

Climate risk analysis produces a long list of exposures across assets and markets, but it does not always produce a clear path forward. How should you leverage and prioritize available data?

Utility University: March 2026

By Kellianne Gammill | April 3, 2026

Utility costs are rising but this isn’t just another temporary spike. From increasing energy demand to the growing role of internet as essential infrastructure, the utility landscape is evolving fast. Here’s what property teams need to know to stay ahead.

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