Multifamily Housing Trends

Real estate is always evolving due to the needs of the market and the creation and integration of new technologies. One specific trend is the growing demand for multifamily homes built to rent, especially among millennials. Multi-family trends will continue to evolve, but let’s take a look at a few that are here to stay.

Technology and Communication:

Residents expect electronic or self-serve rent and utility payment systems, as well as automated systems that inform them of upcoming charges, and payment status. Residents also want an easy way to communicate with site staff to resolve questions or submit a request related to maintenance issues. Automated payments and streamlined communication makes life easier for both your residents and site staff.

Sustainability:

Green and sustainable technology is in higher demand, especially in multifamily buildings. Residents expect more energy efficiency, including LED lighting, solar panels, better insulation, car charging stations, and high-performance monitoring systems. Residents also want options that can help them live a more green lifestyle, like recycling, water bottle fill stations, nearby public transportation, and composting.

Aside from renter appeal, implementing sustainable features across your portfolio also helps reduce overall operating expenses – it’s a win-win! Sustainability is a trend that is here to stay.

Affordable Luxury:

Renters are increasingly more expectant of a wider variety of amenities, even to the point that they expect amenities along the lines of luxury apartments. Some of the most popular amenities include a pool, rooftop decks and patios, dog parks, high-speed internet, valet trash, and electric car charging stations.

Millennials make up one of the largest renter demographics, and with that has come a higher demand for useful common spaces and other amenities that have utility rather than just visual appeal. Multifamily property owners are working to accommodate these amenities requests by also including package lockers, barbecue areas, lofts, office space, media rooms, and fitness centers.

Virtual Tours and Self-Guided Showings:

Studies show that even prior to COVID-19 there was an increase of residents that preferred self-guided tours when looking for an apartment. Now in a world that is limiting human-to-human interaction, it’s become increasingly important to adapt to these practices. Virtual and self-guided tours are also more convenient for potential renters to schedule. This kind of flexibility can increase your number of showings, resulting in higher leasing activity. 

Resident Credit Reporting:

Credit scores have a critical impact on everyone’s life. But because timely rent payments aren’t traditionally reported to credit bureaus, renters face specific challenges building or increasing their credit scores. Residents are often eager to take advantage of the opportunity to build their credit scores through timely rent payments. 

Resident credit reporting has also gained attention due to a recent law passed in California (known as SB1157) that legally requires multifamily affordable housing landlords to offer credit reporting to their residents. We expect this to catch on in other states, and reach non-affordable housing as well. Credit reporting can benefit both the residents and the landlord.

Industry trends are always changing, but one thing remains consistent: the need for technology, sustainability, and amenities that appeal to renters. Keeping up with these lasting trends has a positive impact on the resident experience, which leads to higher occupancy and lower turnover rates. 

William Bailey

William Bailey

William Bailey is a veteran writer in the real estate industry and the Content Manager at Conservice. He’s obsessed with utility technology, tarantulas, and the ways that language and stories can bring industries together.

Subscribe To Our Blog Newsletter

Keep yourself ahead of the curve with the latest utility news, trends, & resources.

Editor's Picks

Keep the Heat On: Utility Assistance Resources for Property Teams This Winter

February 9, 2026

Record-breaking cold across the East is driving heating costs higher and putting pressure on residents and property teams alike.. Meanwhile, in our headquarters in Utah, we’re still scanning the mountains for snow (we’re not bitter). But across the country, winter…

Exploring the YoY Energy Price Hikes

February 4, 2026

Why Doing Everything Right Still Costs More First the lightning. Then the thunderclap. Right? The lightning. Over the last 18 months, AI, in all of its many and emerging forms, roared across the U.S. And while cultural and enterprise hesitance…

Onboard Is Now Conservice Internet Management

February 2, 2026

Since 2017, Onboard has been singularly focused on transforming how internet is delivered, supported, and monetized in the real estate industry. We’ve built a platform that simplifies bulk and non-bulk internet programs for owners, enhances the resident experience, and drives…

Senior Living Runs on Care (and Careful Utility Management)

January 27, 2026

Senior living operations exist for one main reason: to support residents. Every role, every process, and every decision ultimately serves people, not just systems. That focus is what makes the industry unique. And it’s also what makes operational strain show up more quickly when something falls out of balance.

The NOI Drain You Can’t See: How Utility Billing Errors Quietly Undermine Portfolio Performance

January 16, 2026

Identify and recover hidden utility billing errors that quietly drain NOI. Learn how a utility bill audit, automation, and expert review improve budget accuracy across multifamily and commercial portfolios.

Mid-Lease Enrollments: You’ve Signed a Bulk Internet Contract—Now What?

January 15, 2026

Signing an internet management contract is a big step forward. You’ve secured better pricing, guaranteed service levels, and one of the most in-demand amenities for your residents. But once the ink is dry, the real work begins: getting residents enrolled.

What the 2026 GRESB Updates Mean: Our Observations on the Key Shifts

November 5, 2025

Change is on the horizon. The 2026 GRESB Real Estate Standard marks a decisive move toward measurable, performance-based climate action. Rather than incremental adjustments, these updates focus attention on the issues that most directly shape long-term value and resilience. GRESB…

California AB1414: New Bulk Internet Opt-Out Law—What You Need to Know

November 3, 2025

New Requirements Go Into Effect January 1, 2026 California has officially passed AB1414, a bill that changes how property owners and operators can offer bulk internet services to residents. Beginning January 1, 2026, property owners must allow residents the ability…

Built to Go the Distance: How Properties Achieve ENERGY STAR, LEED, and WELL Certifications

October 23, 2025

We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The…

Smart Waste & Water Analytics: The Next Cost-Cutting Frontier in Multifamily

October 21, 2025

In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider…

Experience Effortless Utility Management and Cost Savings

Connect with us today to discover how our solutions can ease tenant billback, streamline utility management, and reduce your costs and energy usage. Make your utility management smarter and more efficient with Conservice!

contact-block-1 (2)