Reimagining Internet in Single-Family Rentals: A Smarter, Simpler Approach

As institutional Single Family Rental (SFR) portfolios grow, so does the complexity of managing them. From utilities and maintenance to compliance and resident services, operators are being asked to do more, often with tighter margins and fewer people.

At Conservice, we’ve spent two decades helping owners make sense of their property infrastructure. And today, one of the most underserved areas in SFR that we see is internet delivery.

Most operators still treat internet service as a resident’s responsibility, or tack it onto a broader resident benefits package. While these approaches may offer convenience, they rarely offer control, scalability, or return on investment.

That’s why we’re proud to share Onboard One, a first-of-its-kind solution from Onboard, our internet management solution. This new offering is built specifically for institutional SFR owners, designed to deliver move-in ready, gig-speed internet to residents, while streamlining operations and generating real NOI across an entire portfolio.

Why Internet Needs a New Model in SFR

Residents today expect internet to be instant, reliable, and included, just like water or electricity. But until now, delivering that experience in a scattered-site SFR portfolio has been nearly impossible. Owners are left stitching together provider relationships, navigating install windows, and hoping for consistent service quality across different homes, markets, and ISPs.

Onboard One solves for all of that: internet becomes a centrally managed, fully supported service, without the need for the owner to sign ISP contracts or build internal capacity.

A Fully Managed, Portfolio-Ready Experience

What makes this model different?

• One agreement. One agreement across your entire portfolio, with no need to re-negotiate each asset. 
• One simple, streamlined rollout. Our program is pre-vetted and ready to launch in 90 days or less. 
• One stream of value. Owners earn significant per-unit monthly NOI—without lifting a finger. Residents get gig-speed, lightning-fast internet service as soon as they move in. 
• One dedicated partner. Onboard manages the entire process from end to end. 

Internet is live at move-in. No install appointments. No missed connections. No retail shopping. Just the seamless experience residents expect, delivered with the operational efficiency SFR owners and operators need to scale.

Built for SFR. Backed by Conservice.

Onboard One is more than a new internet program – it’s a reflection of how the SFR industry is evolving. Owners are no longer looking for patchwork solutions or short-term savings. They’re looking for infrastructure they can rely on. Technology that scales. Partners that remove friction.

That’s why this model fits so naturally within the broader Conservice approach. For decades, we’ve been helping SFR owners bring order and efficiency to the operational backbone of their properties—utilities, ESG, compliance, and internet services. We understand the value of infrastructure that works behind the scenes to support both residents and operators.

If you’re ready to reimagine internet as a strategic asset across your portfolio, Onboard One is ready for you. Learn more at letsonboard.com/sfr-one.

Savannah Doctor

Serving as a marketing specialist at Onboard powered by Conservice, Savannah crafts content that informs property owners, managers, and industry professionals of the latest MDU trends, best practices, and innovative solutions in property technology.