How Bulk Internet Can Elevate the Manufactured Housing Experience

Reliable internet access is no longer a luxury, it’s essential infrastructure. Yet, in many manufactured housing communities (MHCs), dependable, high-speed connectivity is still lacking. As digital demands continue to grow, bulk internet presents a timely opportunity for operators to modernize their communities, enhance the resident experience, and unlock new value without overburdening their teams.

What Is Manufactured Housing?

Manufactured housing refers to homes built in a factory and transported to their final site for installation. Unlike traditional site-built homes, these properties are constructed under strict federal standards set by the U.S. Department of Housing and Urban Development (HUD), offering a more affordable and regulated housing option.

For more on manufactured housing, visit the Manufactured Housing Institute (MHI).

Why Internet Access Matters in MHCs

Digital connectivity is critical for everyday life, from work and school to entertainment and healthcare. Manufactured housing residents expect the same digital access as any other housing type, including:

• Remote work and online learning
• Streaming and entertainment
• Smart home technology
• Virtual healthcare and telehealth

However, many MHCs still leave residents to manage their own internet service, resulting in inconsistent experiences and frustration. For operators, this creates not just a service gap, but a missed opportunity to improve satisfaction and long-term performance.

The Case for Bulk Internet in Manufactured Housing

Bulk internet is a community-wide service model where internet is provided to all homes through a centralized contract with an ISP, rather than individual resident subscriptions. Here’s how operators and residents benefit:

1. Better Resident Experience

Fast, move-in-ready internet eliminates setup hassles, improves satisfaction, and supports modern living. A strong connectivity experience can directly impact how residents feel about their community.

2. Improved Retention

Reliable, community-provided internet is a value-add that encourages residents to stay longer therefore helping reduce vacancy and turnover rates.

3. New Revenue Potential

Bulk internet can introduce additional revenue through resident service fees or revenue-sharing agreements with ISPs. These programs often begin generating positive NOI within months, helping operators fund other improvements.

4. Operational Simplicity

Centralized internet service means fewer support calls, less vendor coordination, and reduced troubleshooting for on-site teams.

How to Successfully Roll Out Bulk Internet In MHCs

Implementing bulk internet in a manufactured housing setting requires careful planning. Here’s what successful operators prioritize:

• Infrastructure Assessment
  • Each community has unique layout and wiring challenges. A thorough site evaluation is essential to determine feasibility and required upgrades.
• Clear Resident Communication
  • Operators should proactively explain what’s changing, what residents can expect, and how it benefits them. Transparency around pricing, support, and service options goes a long way in encouraging adoption.
• Flexible Service Options
  • Offering different speed tiers or opt-out choices can help address varied resident needs and increase satisfaction.
• Ongoing Support
  • Whether it’s installation or day-to-day tech questions, fast, friendly support is critical to maintaining trust and preventing frustration.

Partnering for Success

For operators looking to modernize internet delivery without increasing workload, the right partner makes all the difference. A dedicated bulk internet partner can handle everything from infrastructure planning to provider coordination, resident onboarding, billing integration, and ongoing support that turns a possible complex rollout into a hands-off, scalable solution.

At IMN Manufactured Housing East, we’ll be diving into these very strategies and exploring how operators can simplify critical services like internet and utilities while boosting performance across their portfolios.

Join us August 19–20 in Nashville to hear from industry leaders and connect with our team. Mike Doucette and Zach Beck will be on-site and ready to talk shop.

🔗 View the agenda

Final Thoughts

Bulk internet is more than a convenience. It’s a strategic investment that directly impacts resident satisfaction, retention, and operational performance.

For manufactured housing communities, where digital expectations continue to rise, bulk internet offers a practical, scalable way to meet modern needs and create long-term value.

With a thoughtful rollout and the right partner, operators can transform internet delivery into a seamless, resident-first amenity that works across their entire portfolio.

Ready to explore what bulk internet could look like in your communities?
 👉 Get in touch with Onboard to start the conversation.

Savannah Doctor

Serving as a marketing specialist at Onboard powered by Conservice, Savannah crafts content that informs property owners, managers, and industry professionals of the latest MDU trends, best practices, and innovative solutions in property technology.