Posts by Kellianne Gammill

We recently held our first 5K for our team, and it got us thinking. We watched many of our Experts who hadn’t run in years (or ever) lace up, train for weeks, and push through on the big day. The pride at the finish line wasn’t about speed. It was about commitment, preparation, and the…

In this economy, cost control is on everyone’s mind. And energy and payroll usually top the list for multifamily operators. But here’s the thing: water and waste are two of the fastest-growing, least-managed costs eating into margins every day. Consider this: EPA-backed studies estimate that residential water leaks waste up to 10% of all usage,…

Let me tell you a secret. If you were to take over my computer at any given moment, you’d probably find 30 tabs, 10 apps, and a spreadsheet all open at once. I’ll admit it: I’m no expert at centralizing my own workflow. But do not fret, I work with the real Utility Experts who…

Sometimes, insights are too valuable to keep tucked away in a newsletter. That’s why we’re sharing a shortened version of our latest ESG Alpha newsletter here on the blog—so even more of our friends can stay informed on what’s shaping sustainability and compliance in 2025. To get a clearer picture of where the market is…

If you haven’t been living under a rock, you know ESG is undergoing a metamorphosis. With the rollback of DEI earlier this year, ESG has been cocooned in regulatory and federal uncertainty. But something clearer and more actionable has emerged from the pressures of that cocoon: corporate responsibility. With sharper focus, growing regulation, and increasing investor…

From industry conferences to internal expertise, Conservice is tracking the biggest shifts in multifamily utility management. In this recap, we’re pulling insights from three recent blog posts to explore where the industry is headed—whether it’s the explosive growth of Build‑to‑Rent, the mounting pressure (and burnout) around AI, or how regulatory responsibilities are shifting from federal…

In the fast-evolving world of multifamily housing, AI isn’t just for chatbots and leasing automation anymore. It’s flipping the switch on a critical area of operational efficiency: energy management. We’ve already discussed how AI supports centralization in leasing, maintenance, marketing, and resident experience. But energy usage—one of the largest controllable expenses in property management—is the next frontier for…

ENERGY STAR Portfolio Manager (ESPM), the a benchmarking platform, is more than just a tracking tool—it’s a compliance essential. In this episode, we unpack how ESPM compares your properties to peers nationwide, offers real-time efficiency insights, and plays a growing role in regulatory reporting. Whether you’re chasing sustainability goals or navigating mandates, this tool belongs…

Catch the latest industry news, utility trends, and updates for April 2025 — all in one quick roundup. Stay informed on what’s shaping real estate, utilities, and property management this month!

“A satisfied customer tells a friend; an unsatisfied customer tells the world.” Let’s face it: if you search for utility-related complaints online, you’ll find plenty. We’ve seen it too—residents frustrated with rising bills and unclear charges, sometimes assuming Conservice is the utility itself. We get it. While we’re not a utility provider, we understand how…